What are the responsibilities and job description for the Management Analyst Supervisor position at Commonwealth of Pennsylvania?
THE POSITION
Join the Department of Transportation as a Management Analyst Supervisor and help guide important quality and performance initiatives as the laboratory's assigned Quality Manager. This role gives you the chance to lead talented staff and support programs that strengthen laboratory operations. You will contribute to improvements that shape testing processes, data quality, and customer satisfaction. This position is ideal for someone who enjoys leadership and wants to support meaningful organizational progress.
DESCRIPTION OF WORK
This position oversees quality management programs, staff supervision, and accreditation processes that support accurate laboratory testing and strong operational performance. As a Management Analyst Supervisor and laboratory's assigned Quality Manager, you will perform the following duties:
Work Schedule and Additional Information:
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
Minimum Experience and Training Requirements:
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Join the Department of Transportation as a Management Analyst Supervisor and help guide important quality and performance initiatives as the laboratory's assigned Quality Manager. This role gives you the chance to lead talented staff and support programs that strengthen laboratory operations. You will contribute to improvements that shape testing processes, data quality, and customer satisfaction. This position is ideal for someone who enjoys leadership and wants to support meaningful organizational progress.
DESCRIPTION OF WORK
This position oversees quality management programs, staff supervision, and accreditation processes that support accurate laboratory testing and strong operational performance. As a Management Analyst Supervisor and laboratory's assigned Quality Manager, you will perform the following duties:
- Quality Oversight: Manage quality systems, standards and corrective actions to maintain accreditation
- Program Leadership: Guide staff through continuous improvement efforts and process evaluations
- Training Coordination: Maintain documentation and support employee certification and training compliance
- Safety Support: Assist with documentation and monitoring of laboratory safety programs
- Project Management: Coordinate work plans, distribute assignments, and ensure timely results
- Performance Review: Evaluate staff work, prepare assessments, and provide guidance for improvement
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary:In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
Minimum Experience and Training Requirements:
- One year of experience as a Management Analyst 2 ( Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) ; or
- Three years of progressively responsible experience in technical management analysis work which included evaluating work methods, procedures or organizational structures, and a bachelor's degree; or
- Any equivalent combination of experience and training.
- You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
- Pennsylvania law (51 Pa. C.S.
- 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
- 711 (hearing and speech disabilities or other individuals).
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.