What are the responsibilities and job description for the Human Services Licensing Representative - Northeast Region position at Commonwealth of Pennsylvania?
THE POSITION
Are you eager to help ensure that adults receive safe and supportive care in licensed homes? As a Human Services Licensing Representative for the Department of Human Services, you will play a key role in keeping communities strong. This position allows you to promote health, safety, and fairness in personal care homes. Apply today to step into a meaningful role where your work matters.
DESCRIPTION OF WORK
This role focuses on ensuring that personal care homes follow state laws that protect the health, safety, and rights of residents. It involves inspections, investigations, coordination with agencies, and clear documentation. As a Human Services Licensing Representative, you will perform the following duties:
Work Schedule and Additional Information:
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
Minimum Experience and Training Requirements:
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Are you eager to help ensure that adults receive safe and supportive care in licensed homes? As a Human Services Licensing Representative for the Department of Human Services, you will play a key role in keeping communities strong. This position allows you to promote health, safety, and fairness in personal care homes. Apply today to step into a meaningful role where your work matters.
DESCRIPTION OF WORK
This role focuses on ensuring that personal care homes follow state laws that protect the health, safety, and rights of residents. It involves inspections, investigations, coordination with agencies, and clear documentation. As a Human Services Licensing Representative, you will perform the following duties:
- Inspection Activities: Conduct inspections to determine compliance with state laws and regulations
- Complaint Investigations: Investigate complaints and incidents to gather factual details
- Resident Relocation Support: Assist residents with moving from noncompliant homes to safer living arrangements
- Plan Monitoring: Monitor correction plans to decide appropriate timelines for administrative actions
- Agency Collaboration: Work with various agencies to collect information relevant to compliance
- Documentation Preparation: Prepare reports, licensing packets, and recommendations based on findings
Work Schedule and Additional Information:
- Full-time employment, 37.5 hours per week
- Work hours are 9:00 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
- This position requires frequent travel throughout the Northeast Region which includes Berks, Bradford, Cameron, Carbon, Clinton, Centre, Columbia, Lackawanna, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Pike, Potter, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, and Wyoming counties.
- This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
- Salary:In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
Minimum Experience and Training Requirements:
- Two years of professional experience gathering and analyzing information in a social service or law enforcement program, and a bachelor’s degree; or
- An equivalent combination of experience and training.
- You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must reside in or be willing to relocate to the Northeast Region which includes Berks, Bradford, Cameron, Carbon, Clinton, Centre, Columbia, Lackawanna, Lehigh, Luzerne, Lycoming, Monroe, Montour, Northampton, Northumberland, Pike, Potter, Schuylkill, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne, or Wyoming counties.
- You must be able to perform essential job functions.
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
- Pennsylvania law (51 Pa. C.S.
- 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
- 711 (hearing and speech disabilities or other individuals).
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.