District Manager (PLCB Retail Operations Manager 1) - District 4 - Region 2

THE POSITION

The Pennsylvania Liquor Control Board’s (PLCB) Fine Wine & Good Spirits brand is seeking a District Manager for Store Operations in District 2-4 which covers Lackawanna, Bradford, Susquehanna, and Wyoming Counties. This position will be home-headquartered or headquartered at a Wine & Spirits Store. The selected candidate would be expected to travel daily within the district and also need to respond timely to emergency situations.

If you are a proven leader in the retail industry and want to bring superior customer service, integrity, work ethic, and team coordination to the PLCB, this is the perfect opportunity for you. Apply today!

DESCRIPTION OF WORK

This position oversees district operations by guiding store managers, encouraging team growth, and promoting strong customer service. This role focuses on driving profitable sales growth, leadership development, and building a positive customer experience. As a District Manager, you will perform the following duties:

• Team Development: Build and support a diverse and high-performing district team through selection, training, and motivation
• Customer Experience: Promote a strong focus on positive customer interactions and store presentation across the district
• Store Oversight: Conduct store visits to review business drivers, store conditions, staff performance, and policy adherence
• Regulatory Compliance: Ensure stores follow all laws rules, regulations, and agency policies
• Performance Leadership: Provide coaching and feedback to store managers to help achieve financial and operational goals
• Communication Support: Share agency business and financial objectives clearly with store teams to encourage alignment
  
  

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday.
• This position requires travel, expenses will be paid.
• Home Headquartered: This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  
  

QUALIFICATIONS

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

Minimum Experience and Training Requirements:

• One year as a State Liquor Store Administrator 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years as a State Liquor Store Administrator 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Seven years of retail store experience at the manager or assistant manager level which includes administrative and management experience involving the review, analysis, and implementation of procedures, policies, and directives; or
• An equivalent combination of experience and training which includes administrative and management experience involving the review, analysis, and implementation of procedures, policies, and directives.
  
  

Other Requirements:

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.
  
  

Legal Requirements:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.
  
  

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
  
  

Veterans:

• Pennsylvania law (51 Pa. C.S.
• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
  
  

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).
  
  

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.



EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.