Clerical Assistant 2

Join the Pennsylvania State Police as a Clerical Assistant 2 and help support an agency that serves communities across the state. This role offers a chance to support important daily operations and keep key information flowing smoothly. Your work will help ensure that officers and staff have what they need to succeed. Step into a position where your efforts make a real difference every day.

This position supports many daily office functions that keep the Bureau of Liquor Control Enforcement, District Enforcement Office No. 9, Allentown, running smoothly. The role includes working with records, assisting callers, and helping maintain important systems and files.

As a Clerical Assistant 2, you will perform the following duties:

• Record Management: Enter and update complaints, citations, reports, and related information in multiple tracking systems
• Timekeeping Tasks: Maintain accurate leave and pay records and input data into the SAP system
• Travel Support: Arrange travel plans and enter all required information into the Concur Travel system
• Document Preparation: Type reports, letters, and other materials from handwritten or dictated sources
• Reception Duties: Screen calls, assist visitors, and direct individuals to the proper personnel
• Inventory Assistance: Help label, track, and update inventory records for equipment and supplies

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:00pm, Monday thru Friday with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• Three (3) years or more of experience using Microsoft Word.
• Three (3) years or more of experience maintaining databases, spreadsheets, and logs.
• Three (3) years or more of experience preparing and formatting various correspondence, forms, and reports.
• Three (3) years or more of experience proofreading and editing various types of materials to ensure grammatical correctness and completeness.
• Three (3) years or more of experience working in a position that requires maintaining, updating, and purging files.
• Two (2) years or more of experience answering and assisting with incoming telephone calls.
• Two (2) years or more of experience utilizing various office equipment such as a personal computer, copying machine, facsimile machine, and postage meter.
• You must be able to perform essential job functions.

• You must pass criminal history and background investigations if you do not have a current Pennsylvania State Police background on file.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicants own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.