Administrative Officer 1 Delaware County Assistance Office

THE POSITION

Are you a driven and detail oriented professional with outstanding interpersonal skills, ready to take the next step in your career as an Administrative Officer 1 with the Department of Human Services? This role gives you the chance to guide clerical operations and support essential office functions that keep the Delaware County Assistance Office running smoothly. Your leadership will help maintain efficient workflows, secure resources, and support daily administrative needs. Apply today to join a team that values strong communication, reliable decision making, and a commitment to public service.

DESCRIPTION OF WORK

This position oversees clerical operations, facility functions, and administrative procedures to support the daily needs of the district office. The role requires strong coordination, clear communication, and careful monitoring of office activities. As an Administrative Officer 1, you will perform the following duties:

• Clerical Oversight: Supervise clerical supervisors and monitor workload to ensure efficient operations
• Staff Coordination: Evaluate staffing needs, organize assignments, and review work progress across units
• Procedure Management: Develop, audit, and update administrative procedures to support accurate and effective workflow
• Resource Control: Monitor special funds, emergency benefits, petty cash, postage, and travel reimbursements for accountability
• Facility Administration: Manage building contracts for office equipment, floor layout plans, maintenance needs, security provisions, and supply availability
• Safety Leadership: Coordinate district safety programs, conduct inspections, and ensure compliance with regulations

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Delaware County. The ability to telework is subject to change at any time.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Two years of experience in varied office management or staff work; and bachelor's degree; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.

Legal Requirement:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

• Eligibility rules apply.

Work Location: In person