Network Technician III

Description

Kentucky State Police is the premier, full-service law enforcement agency in the Commonwealth of Kentucky. With the highest level of professionalism and integrity the Kentucky State Police works to prevent, reduce, and deter crime and the fear of crime, enhance highway safety through education and enforcement, and safeguard property and protect individual rights.

Primary Role: This Network Technician III position will support the Kentucky State Police (KSP) North Communications Region which includes Posts 4, 5, 6, and 12. The technician will be part of a small team that will be required to maintain the radio network, remote radio sites, and the associated radio consoles within the North Region. Additionally, the technician will be required to maintain all mobile radios, radar systems, data routers, sirens, and lights. The technician will be required to work Monday through Friday and will be on-call 24/7.

Key Responsibilities

• Performs analysis of a complex terrestrial, omnidirectional, wireless, 124 site communications network including design, planning, implementation, operation service, and support of digital transceivers, routers, switches, consoles, PCs, modems, and end user hardware.
• Installations, modifications, repairs, and maintenance of peripheral end-user devices/interfaces with KSP networks/systems.
• Oversees procurement, inventory, and customer needs assessment.
• Conducts training sessions on equipment maintenance procedures, radio and radar operations and other sub-system programs.
• Responsible for design, planning, implementation, operation service, and support for other KSP critical networks/systems including (not limited to) VoiceOver IP telephony 911 Private Branch Exchange (PBX), computerized detection systems, multiplexed point-to-point, video, and satellite/terrestrial mesh networks.
• Provides Project Management for complex network projects in the form of initiating, planning, executing, controlling, and closing the work of a team of in-house staff, communications utility providers, and various technology vendors to achieve specific goals and meet criteria of network system transitions and migrations.
• Maintains documentation of network configuration.
• Evaluates and recommends forms and record design, test procedures, problem reports from customers, etc.
• Reviews, prepares and maintains operational records and reports including daily activity reports, time sheets, equipment inventory, system status reports and other technical and administrative reports for technicians' use statewide.
  
  

Preferred Knowledge/Skills/Abilities:

• Strong written and verbal communication skills
• Five years of experience maintaining communications systems
• Ability to work as a team and independently
• Strong organizational skills and attention to detail
  
  

If you are interested in a challenging yet rewarding career with the Kentucky State Police where you can make a positive difference in your local community, we would love to review your application.

Minimum Requirements

EDUCATION: High school graduate.

EXPERIENCE, TRAINING, OR SKILLS: Four years of network services, Information Technology (IT) systems support, IT production support, or a related field.

Substitute EDUCATION for EXPERIENCE: Additional education in computer science, IT, or a related field will substitute for required experience on a year-for-year basis.

Substitute EXPERIENCE for EDUCATION: Additional experience in network services, IT systems support, IT production support, or a related field will substitute for required education on a year-for-year basis OR a certification in an IT related field will substitute for the required education.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Incumbents working in this job title typically perform their work in an office setting.