What are the responsibilities and job description for the Network Technician II position at Commonwealth of Kentucky?
Description
Kentucky Department of Education (KDE) employees work to support and improve Kentucky’s public education system so that the nearly 650,000 students attending public schools will have a bright and successful future. KDE offers its employees exciting and rewarding careers supporting Kentucky’s public education system. In addition to rewarding work, KDE employees enjoy excellent benefits and flexible work opportunities, including telecommuting commensurate with job duties and responsibilities. KDE is committed to diversity, equity, and inclusion in Kentucky’s public schools and the KDE workforce.
Our mission is to partner with districts, schools, families, students, business and industry, and communities to provide leadership and support to ensure success for each and every student.
The Kentucky Department of Education (KDE), Office of Education Technology, Division of School Technology Services has an opening for a Network Technician II position in Frankfort, KY.
The department seeks to hire a smart, experienced, hardworking, and dependable Network Technician II to join our dedicated team.
We seek persons of the highest moral character who understand it is a privilege to represent the Kentucky Department of Education and work on behalf of Kentucky’s children. This role represents a great opportunity to work in a dynamic, challenging, and professional environment.
Responsibilities Include But Are Not Limited To The Following
The Kentucky Department of Education (KDE) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. KDE will only use E- Verify once you have accepted a job offer and completed the Form I-9.
For more information on E-Verify, or if you believe that KDE has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 999-897-7781 or https://www.e-verify.gov/.
Minimum Requirements
EDUCATION: High school graduate.
EXPERIENCE, TRAINING, OR SKILLS: Two years of network services, Information Technology (IT) systems support, IT production support or a related field.
Substitute EDUCATION for EXPERIENCE: Additional education in computer science, IT, or a related field will substitute for required experience on a year-for-year basis.
Substitute EXPERIENCE for EDUCATION: Additional experience in network services, IT systems support, IT production support, or a related field will substitute for required education on a year-for-year basis; OR a certification in an IT related field will substitute for the required education.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Incumbents working in this job title typically perform their work in an office setting.
Kentucky Department of Education (KDE) employees work to support and improve Kentucky’s public education system so that the nearly 650,000 students attending public schools will have a bright and successful future. KDE offers its employees exciting and rewarding careers supporting Kentucky’s public education system. In addition to rewarding work, KDE employees enjoy excellent benefits and flexible work opportunities, including telecommuting commensurate with job duties and responsibilities. KDE is committed to diversity, equity, and inclusion in Kentucky’s public schools and the KDE workforce.
Our mission is to partner with districts, schools, families, students, business and industry, and communities to provide leadership and support to ensure success for each and every student.
The Kentucky Department of Education (KDE), Office of Education Technology, Division of School Technology Services has an opening for a Network Technician II position in Frankfort, KY.
The department seeks to hire a smart, experienced, hardworking, and dependable Network Technician II to join our dedicated team.
We seek persons of the highest moral character who understand it is a privilege to represent the Kentucky Department of Education and work on behalf of Kentucky’s children. This role represents a great opportunity to work in a dynamic, challenging, and professional environment.
Responsibilities Include But Are Not Limited To The Following
- Provide technical assistance in site preparation, installation, configuration, troubleshooting and maintenance on network hardware equipment and software support such as, troubleshooting network connectivity problems, performing switch and router configurations, and documenting network issues and resolutions within Commonwealth of Technology (COT) and non-consolidated agencies.
- Analyze, create, configure, update, troubleshoot, and resolve Active Directory or Google Workspace administrative group policies and organizational structures for users and computers. Create, maintain, and support policy groups and Microsoft Teams Rooms within departmental email and messaging systems. Support staff in the usage and configuration of Teams and Teams devices.
- Install, test, and perform analysis in the design, planning, implementation, and operation of networking devices, including hardware such as personal computers, modems, hubs, switches, routers, Channel Service Unit or Data Service Units, and other related equipment. Provide technical assistance for Local-Area- Network (LAN) and Wide-Area-Network (WAN) design, implementation, and troubleshooting.
- Provide troubleshooting and resolve customer-reported issues by providing client-site support for incidents related to operating systems and computer hardware or software. Engage manufacturers and vendors for device and peripheral repair and servicing as required.
- Perform maintenance, updates, and upgrades to ensure the Kentucky Department of Education (KDE), districts, and schools are digitally safe and current.
- Support teammates, other teams, and district personnel (including Kentucky School for the Blind (KSB), Kentucky School for the Deaf (KSD), and Area Technology Centers (ATCs)) in implementing, supporting, and maintaining their education technology equipment, software, and services by performing routine diagnostic procedures.
- Participate in the installation or relocation of computer hardware, agency-specific software, and other information technology-related equipment according to enterprise standards. Work with customers to support sanctioned education technology equipment such as laptops, iPads, associated peripherals, and their connectivity.
- Perform other duties as assigned.
The Kentucky Department of Education (KDE) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. KDE will only use E- Verify once you have accepted a job offer and completed the Form I-9.
For more information on E-Verify, or if you believe that KDE has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 999-897-7781 or https://www.e-verify.gov/.
Minimum Requirements
EDUCATION: High school graduate.
EXPERIENCE, TRAINING, OR SKILLS: Two years of network services, Information Technology (IT) systems support, IT production support or a related field.
Substitute EDUCATION for EXPERIENCE: Additional education in computer science, IT, or a related field will substitute for required experience on a year-for-year basis.
Substitute EXPERIENCE for EDUCATION: Additional experience in network services, IT systems support, IT production support, or a related field will substitute for required education on a year-for-year basis; OR a certification in an IT related field will substitute for the required education.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Incumbents working in this job title typically perform their work in an office setting.
Salary : $3,496 - $4,700
