What are the responsibilities and job description for the Family Support Specialist I position at Commonwealth of Kentucky?
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1/24/2023 (7:00 PM EST)
23-00422
Family Support Specialist I
Pay Grade
12
Salary
$39,948.96
Employment Type
EXECUTIVE BRANCH | FULL TIME, ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK
Hiring Agency
Cabinet for Health & Family Services | Dept for Community Based Services
Location
85 State Police Rd
London, KY 40741 USA
London, KY 40741 USA
Description
The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides services and programs to enhance the self-sufficiency of families; improve safety and permanency for children and vulnerable adults; and, engage families and community partners in a collaborative decision-making process.
We are offering the opportunity to work with families in need of the Supplemental Nutrition Assistance Program (SNAP), Medicaid, and Child Care in the Commonwealth.
For more information on the Department for Community Based Services, please visit our website at: https://chfs.ky.gov/agencies/dcbs/Pages/default.aspx
Career growth is encouraged through training and mentoring. Benefits include health and life insurance, flexible work schedules, paid sick and vacation leave, and retirement benefits.
Responsibilities include but are not limited to:
For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or http://dhs.gov/e-verify.
The position you are applying for has access to or use of federal tax information (FTI). Based on IRS Publication 1075 and 900 KAR 1:009, each prospective employee of the Cabinet for Health and Family Services (CHFS), including contract staff, with access to or use of federal tax information (FTI) shall submit to a criminal background investigation by means of a fingerprint check by the Department of Kentucky State Police and the Federal Bureau of Investigation.
We are offering the opportunity to work with families in need of the Supplemental Nutrition Assistance Program (SNAP), Medicaid, and Child Care in the Commonwealth.
For more information on the Department for Community Based Services, please visit our website at: https://chfs.ky.gov/agencies/dcbs/Pages/default.aspx
Career growth is encouraged through training and mentoring. Benefits include health and life insurance, flexible work schedules, paid sick and vacation leave, and retirement benefits.
Responsibilities include but are not limited to:
- Interview clients either face to face or over call services in order to determine eligibility for SNAP, Medicaid, and/or Child Care.
- Uses documentation provided by clients to determine eligibility for cases
- Scan documents into the electronic case files
- Communicate with clients via call services regarding a variety of issues
- Identifies other needs of clients and makes appropriate referrals to Community Partners
- Participates in formal and on-line trainings to learn various public assistance program policies and procedures
- Explains employment and training program which will assist clients in obtaining employment
- Performs other duties as assigned.
- Experience working with families and/or children
- Strong verbal and written communication skills
- Good time management and organizational skills
- The ability to work well under pressure
- A willingness to work as part of a team
For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or http://dhs.gov/e-verify.
The position you are applying for has access to or use of federal tax information (FTI). Based on IRS Publication 1075 and 900 KAR 1:009, each prospective employee of the Cabinet for Health and Family Services (CHFS), including contract staff, with access to or use of federal tax information (FTI) shall submit to a criminal background investigation by means of a fingerprint check by the Department of Kentucky State Police and the Federal Bureau of Investigation.
Minimum Requirements
EDUCATION: Must complete two years (54 semester hours) from a college or university.
EXPERIENCE, TRAINING, OR SKILLS: NONE
Substitute EDUCATION for EXPERIENCE: NONE
Substitute EXPERIENCE for EDUCATION: Administrative work, clerical office work, work dealing directly with the public, or experience in reviewing, monitoring, determining eligibility for, and/or administering the Supplemental Nutrition Assistance Program, the Kentucky Transitional Assistance Program, Medical Assistance, Child Care Assistance Program, Child Support, or other public assistance programs will substitute for the required education on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Performs job duties in an office setting and/or visits clients in homes.
Probationary Period
This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
If you have questions about this advertisement, please contact Jeff North at Jeff.north@ky.gov
An Equal Opportunity Employer M/F/D
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