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Referral Coordinator

Commonwealth Nephrology Associates
Norfolk, MA Full Time
POSTED ON 4/23/2026
AVAILABLE BEFORE 6/23/2026

Job Overview
We are seeking a detail-oriented Referral Coordinator to join our healthcare team! In this vital role, you will serve as the primary point of contact for managing patient referrals, ensuring seamless communication between providers, insurance companies, and patients. Your proactive approach will help streamline referral processes, verify insurance coverage, and coordinate appointments efficiently. This position offers an exciting opportunity to contribute to patient care excellence while working in a fast-paced, collaborative environment that values your organizational skills and medical knowledge.

Duties

  • Manage and process patient referrals from start to finish, ensuring timely and accurate submission of all necessary documentation
  • Verify insurance coverage and benefits through managed care systems, including insurance verification and authorization procedures
  • Coordinate with medical offices, specialists, and other healthcare providers to schedule appointments and facilitate communication
  • Maintain detailed medical records related to referrals, ensuring compliance with HIPAA regulations for patient privacy and confidentiality
  • Utilize medical terminology, CPT (Current Procedural Terminology) codes, ICD-9, ICD-10 (International Classification of Diseases), and ICD coding standards to accurately document services and procedures
  • Assist patients with understanding referral processes, answer inquiries related to insurance benefits, and ensure smooth patient experiences

Experience

  • Prior experience working in a medical office or healthcare environment is preferred
  • Knowledge of managed care systems, insurance verification processes, and prior authorization procedures is preferred
  • Experience with HIPAA compliance standards to ensure patient privacy is maintained at all times
  • Strong organizational skills with the ability to multitask in a fast-paced setting
  • Excellent communication skills to effectively liaise between patients, providers, and insurance companies

Join us as a Referral Coordinator and play a crucial role in delivering exceptional patient care through efficient referral management! Your expertise will help us build stronger connections within the healthcare community while supporting our mission to provide accessible and quality health services.

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $20 - $28

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