What are the responsibilities and job description for the Virtual Medical Control (VMC) Physician position at Commonwealth Care Alliance?
082310 InstED-Medical Expenses
Position Summary
Reporting to the CMO/Medical Director and Associate Medical Director of instED, the Virtual Medical Control (VMC) Physician provides medical decision making, including all elements of diagnostics, treatment, and disposition, to patients seen by instED’s Mobile Integrated Healthcare service. The VMC serves as the clinician of record, prescribes short-term treatments, documents the encounter in instED's medical record, and relays any essential follow-up needs to the care team via the instED Clinical Resource Center (CRC) team.
This is a per-diem position with a minimum commitment of four (4) shifts per month, including a mix of weekend, weekday and holiday shifts.
instED currently operates 9a-10p ET, 365 days a year.
Supervision Exercised
No, this position does not have direct reports.
Essential Duties & Responsibilities
Position Summary
Reporting to the CMO/Medical Director and Associate Medical Director of instED, the Virtual Medical Control (VMC) Physician provides medical decision making, including all elements of diagnostics, treatment, and disposition, to patients seen by instED’s Mobile Integrated Healthcare service. The VMC serves as the clinician of record, prescribes short-term treatments, documents the encounter in instED's medical record, and relays any essential follow-up needs to the care team via the instED Clinical Resource Center (CRC) team.
This is a per-diem position with a minimum commitment of four (4) shifts per month, including a mix of weekend, weekday and holiday shifts.
instED currently operates 9a-10p ET, 365 days a year.
Supervision Exercised
No, this position does not have direct reports.
Essential Duties & Responsibilities
- Provide patient-centered, high-quality acute care in place to individuals with complex medical needs per clinical protocols
- Work closely with mobile integrated healthcare clinicians (paramedics and EMTs) and other instED team members
- Participate in biannual performance reviews
- Participate in scheduled operational or clinical meetings, based on schedule availability, to remain up to date on programmatic and company activities and implications for clinical practice
- Collaborate with other VMCs, and with CRC team members as needed, primarily around managing visit volumes and clinical questions
- Provide clinical and operational feedback to management team to improve care delivery
- Collaborate with referring Care Partners and Primary Care Providers
- Document visit within the EMR in a complete, accurate, and timely manner. Documentation should include relevant data, medical decision making, and follow-up needs
- Attend required onboarding, training, and online compliance education courses
- Protect patient confidentiality
- Provide clinical care to patients via various telehealth technologies (telephonic, video, direct messaging)
- Maintain necessary professional licenses and credentials needed for independent practice
- Obtain licensure in additional states as instED grows
- Ability to work day and evening shifts on weekdays, weekends and holidays
- Equipment/systems used and provided: Laptop computer, instED Now Platform, Electronic Health Record, Cell phone
- Standard remote work conditions
- Board Certification in Internal Medicine, Family Medicine, or Emergency Medicine MD/DO
- Current BLS Certification
- Active Board Certification in Internal Medicine, Family Medicine, or Emergency Medicine MD/DO
- Current licensure in Massachusetts
- Current DEA registration
- Licensure in any of the following other states: Massachusetts, New Hampshire, Oregon, Rhode Island, Texas
- Yes, this is required if the incumbent is licensed in Massachusetts.
- Minimum of 3 years experience as an attending physician in acute care and/or inpatient medicine
- Experience caring for medically and socially complex patients
- Experience working collaboratively with a variety of professionals
- Experience providing non-face-to-face care, especially in telephone or virtual care
- Adaptability to change in systems and workflows
- Innovative, team-player, and expert communicator
- Ability to virtually/remotely assess medically complex patients
- Ability to provide person-centered, medically and clinically appropriate care options to patients
- Willingness to learn best practice in delivering home-based care
- Comfort with remote care delivery model and technology
- Comfort with shared decision making and patient-centered consideration of risk
- Ability to virtually/remotely assess medically complex patients
- Ability to work in a team-based care delivery model
- Strong written and verbal communication skills
- Comfort with Health IT and EHR systems
- Ability to speak/read/write English fluently
- Experience working with EMS professionals (paramedics/EMTs)