Patient Registration Representative

Patient Registration Representative Mark Twain Medical Center San Andreas, California About Us Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home-based services and virtual care offerings. Our Mission As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values. The posted compensation range of $24.00 - $26.20 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law. Job ID 2026-460040 Employment Type PRN Department Patient Registration Hours/Pay Period 16 Weekly Schedule Varied days and hours Shift Varies Remote No Category Billing and Scheduling Union SEIU UHW Job Summary and Responsibilities As our Patient Registration Representative, you will adhere to organizational policies and procedures to accurately resolve patient financial liability and serve as a key information source for patients and families. Every day you will ensure a positive patient experience by accurately identifying patients, collecting thorough demographic and insurance data, verifying eligibility, determining and collecting financial liability, and explaining hospital policies and patient rights. To be successful in this role, you will demonstrate excellent customer service skills, meticulous attention to detail in data collection and financial processes, and a clear communication style to effectively assist patients with their registration and financial responsibilities. Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration. Properly identifies the patient to ensure medical record numbers are not duplicated. Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete. Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement. Job Requirements Required High School Graduate or GED Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. Preferred 2 years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. Where You'll Work Founded in 1951, Dignity Health - Mark Twain Medical Center is a 25-bed, acute care, nonprofit hospital located in San Andreas, California. Serving over 90,000 patients annually, the hospital offers a full complement of services including cancer care, emergency care, and orthopedics. Mark Twain Medical Center also includes four Family Medical Clinics offering exams, immunizations, and care for minor injuries. Additionally, Mark Twain Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation.It is the only medical facility in Calavaras County. One Community. One Mission. One California Total Rewards Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.