Clinical Operations Specialist

Clinical Operations Specialist

CommonSail Investment Group/StoryPoint Group

80% Travel Required Between: Indiana, Iowa, Illinois, Wisconsin, Tennessee. Territory subject to expand as needed.

LPN or RN License Required

The Clinical Operations Specialist oversees clinical and wellness operations across multiple senior living communities. This role supports Wellness Leaders in maintaining compliance, delivering quality care, and building strong teams. It requires frequent travel, strong leadership, and expertise in nursing standards and state regulations, while also promoting company culture and collaboration across community and regional teams.

Required Experience

• Proven leadership and supervisory experience in healthcare settings.
• Passion and compassion for working with the senior population, particularly those affected by Alzheimer’s and dementia.
• Strong communication skills, with the ability to present to groups and collaborate across multiple teams.
• Problem-solving skills with the ability to navigate and resolve complex, variable situations.
• Familiarity with compliance and regulatory frameworks in senior living or healthcare.
• Ability to travel extensively and adapt to changing schedules and priorities.

Primary Responsibilities

• Compact LPN or RN License in the state(s) of practice required
• Travel between communities 80% of the time; flexibility in scheduling is essential.
• Support, coach, and mentor Wellness Leaders to effectively lead their teams and uphold company standards.
• Ensure communities are in compliance with all state-specific regulations and company policies.
• Actively participate in the Excellence Review rotation to ensure quality and compliance benchmarks are met.
• Promote and nurture our 1440 Mission and company culture across all communities.
• Ensure consistent application and adherence to Board of Nursing standards and internal Standard Operating Procedures (SOPs).
• Oversee training attendance and participation in ongoing initiatives, huddles, and trainings.
• Monitor performance metrics and provide accountability for Wellness Leaders in achieving operational and clinical goals.
• Coordinate/support in coverage during leadership vacancies in wellness departments.
• Participate in care conferences as needed
• Collaborate with community leaders and regional partners to problem-solve and address resident needs.
• Lead the development, delivery, and evaluation of training for new and current Wellness Leaders.
• Interview and hire wellness leadership within approved staffing budgets.
• Stay current on licensure and continuing education requirements.

General Working Conditions

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer

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