Assistant Vice President, Workforce Services

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring an Assistant Vice President of Workforce situated within the Workforce Department to oversee a multi-site portfolio of workforce development and community stabilization programs serving diverse populations across Queens and the Bronx.

The Assistant Vice President of Workforce will provide leadership and oversight across Adult Workforce Development, Opportunity Youth programming, Food Pantry operations, Benefits Access services, and Community Outreach. This role is responsible for driving program performance, strengthening operational systems, supporting staff development, managing public and philanthropic funding requirements, and ensuring high-quality integrated service delivery across all program areas.

Reporting to the Vice President of Adult Programs, the Assistant Vice President of Workforce will supervise senior leadership staff and work collaboratively across departments to advance Commonpoint’s mission and support economic stability and self-sufficiency for individuals and families throughout New York City.weekend hours as needed. This position is onsite 5 days per week.

ROLE RESPONSIBILITIES

Strategic Leadership & Program Oversight

• Provide strategic and operational oversight across a $14 million portfolio, including workforce development, opportunity youth, food access, outreach, and benefits programs across multiple sites.
• Lead integrated workforce and stabilization service models that connect participants to employment, vocational training, benefits access, food support, and additional wraparound services.
• Oversee workforce programming serving youth and adults, including job readiness, career pathways, vocational training, employer partnerships, work-based learning, and job placement initiatives.
• Ensure all programs maintain strong performance outcomes and meet contractual goals and milestones across city, state, and philanthropic funding sources.
• Utilize data, dashboards, and reporting systems to evaluate program effectiveness, identify trends, and support operational and strategic decision-making.
• Support continuous improvement efforts related to participant experience, program quality, service accessibility, and cross-program referrals.

Workforce Hub & Operations Management

• Support oversight of operations of Commonpoint’s Jack and Shirley Silver Workforce Hub in Elmhurst, Queens, and support coordination across additional workforce and community support sites, including Jamaica and the Bronx.
• Ensure effective day-to-day front desk operational systems related to participant flow, intake, referrals, scheduling, space coordination, and service integration across programs.
• Collaborate with internal departments to strengthen operational infrastructure, participant experience, and cross-site coordination.
• Support operational planning for funder and partner site visits, vocational training and educational classes, workforce events, community events, and community service delivery.
• Ensure programs maintain safe, responsive, and participant-centered environments across all sites.

Financial Stewardship

• Oversee divisional budgets, spending, forecasting, and financial reporting in collaboration with senior directors, directors, and finance staff.
• Support budget accountability and forecasting processes utilizing Adaptive.
• Monitor staffing structures, program expenditures, and funding allocations to support fiscal sustainability and operational effectiveness.
• Ensure compliance with all contractual deliverables, reporting requirements, audits, and regulatory standards across government and philanthropic funding streams.
• Support development and fundraising efforts by identifying funding opportunities and contributing to grant proposals, program narratives, and reporting.

Staff Leadership & Supervision

• Supervise Senior Directors and Managers across multiple program areas and locations.
• Foster a collaborative, accountable, and supportive team culture focused on participant outcomes and operational excellence.
• Support leadership development, succession planning, and professional growth opportunities across the division.
• Conduct regular supervision, performance management, and staff development planning with leadership staff.
• Promote cross-program collaboration and information sharing between the workforce, youth, pantry, outreach, and benefits teams.

Partnerships & External Relations

• Maintain strong relationships with government agencies, employers, funders, elected officials, partners, and community-based organizations.
• Represent Commonpoint in workforce, community support, and partnership meetings throughout New York City.
• Strengthen employer partnerships and community collaborations that increase access to employment opportunities and supportive services for participants.
• Support outreach initiatives and partnerships that increase program visibility and community engagement.
• QUALIFICATIONS & KEY ATTRIBUTES:
• MINIMUM QUALIFICATIONS:
• Bachelor’s degree required; Master’s degree preferred.
• Minimum 7–10 years of progressive leadership experience in workforce development, community based programming, or social services.
• Strong experience managing publicly funded programs and complex government contracts.
• Demonstrated experience overseeing multi-site programs, interdisciplinary teams, and integrated service delivery models.
• Experience with workforce development programming, opportunity youth initiatives, benefits access, food access programming, or community stabilization services strongly preferred.
• Strong understanding of program operations, budgeting, forecasting, compliance, and performance management systems.
• Experience utilizing Salesforce, dashboards, and data reporting systems to monitor outcomes and support decision-making.
• Excellent leadership, organizational, communication, and relationship-building skills.
• PREFERRED QUALIFICATIONS:
• Strategic and data-informed leader
• Strong operational and systems management skills
• Collaborative and people centered management style
• Ability to manage multiple priorities across large, fast paced program operations
• Commitment to equity, participant-centered services, and community impact

Compensation and Benefits: Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

• Tiered health, dental, and vision insurance options.
• Pension plan and 403(b) retirement savings opportunities.
• Generous paid time off and family-supportive policies.
• Professional development and education support to foster career growth.
• Commitment to equity, participant-centered services, and community impact