AS - Front Desk Clerk

Description
Home is the foundation for everything in life. Since 1971, our model has been about
supporting residents in finding stability and achieving their goals. It’s why we’re more than
housing—we combine quality a􀆯ordable homes with our on-site Advantage Services—
because we believe that with the right support and opportunities, all people can thrive.
Today, over 13,000 people—families, seniors, veterans, and people with disabilities and
other barriers—call a CommonBond community “home.” Our core values are Respect,
Integrity, Partnership, Innovation, and Excellence. We live these values and look for people
who embody them to represent our organization in the community. If this sounds like you,
please consider joining our team.
Why CommonBond Communities?:
 Work-life balance
 Employee referral program
 Benefits based on eligibility: Health insurance, Dental, Vision, PTO, Sick Time,
Floating Holiday, Employer matching, 401(k), STD/ LTD, Life insurance, and a variety
of employee-paid benefit options
 A respectful and growth-oriented workplace
 Employee recognition and rewards program
 A chance to make a di􀆯erence in the community!
 Ongoing training and professional development
CommonBond Communities invites qualified applicants to apply for the Front Desk Clerk
position at our Lexington Commons property in Saint Paul, Minnesota. The Front Desk
Clerk is responsible for greeting visitors, answering phones, keeping the building secure,
and providing administrative support for site sta􀆯.
Salary: $20.00 Per Hour
Hours: 5pm-10:30pm Monday-Friday
ESSENTIAL FUNCTIONS
Resident and Guest Interaction
o Greet residents, guests, and service providers warmly and professionally.
o Monitor and log visitor access in accordance with building policies.
o Provide basic resource information and assistance to residents as needed
Safety and Security
o Monitor building entrances and surveillance systems.
o Conduct regular walk-throughs of the property to ensure safety.
o Respond to emergencies by contacting appropriate services and following
protocols
Administrative Duties
o Answer phones, take messages, and direct calls.
o Maintain accurate logs and incident reports.
o Write shift reports and communicate with incoming sta􀆯.
Policy Enforcement
o Enforce house rules, visitor policies, and quiet hours.
o Report violations or concerning behavior to property management and supportive
housing coordinators.
Supportive Environment
o Use a trauma-informed and harm-reduction approach in interactions.
o Assist in creating a respectful, inclusive, and stable community.
o Collaborate with property management and service teams to support housing
retention
Facility Oversight
o Communicate maintenance requests or cleaning needs related to common areas
within the building to property management.
o Report any hazards or facility issues promptly to property management.
MINIMUM REQUIREMENTS
o High school diploma or equivalent required.
o Prior experience in residential, hospitality, or social service settings preferred.
o Strong interpersonal and communication skills.
o Ability to respond to emergency situations in a calm, professional manner.
o Familiarity with trauma-informed care and harm reduction principles is a plus.
o Demonstrated experience working within diverse communities, which include
people of various ages, gender, sexual orientations, national origins, income levels,
ability levels, religious a􀆯iliations, races, and languages.
o De-escalation and negotiating techniques.
o Be Certified in CPR and First Aid or have the ability to become Certified within 90
days of starting position.
PHYSICAL REQUIREMENTS
o Ability to sit for extended periods of time.
o Ability to lift, carry, push and/or pull up to 50 lbs.
o Ability to file documents.
o Ability to enter data into a computer.
o Ability to interact verbally with internal and external audiences.
OTHER REQUIREMENTS
o Must be willing to work evenings and weekends as scheduled.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal
employment laws. For further information, please review the Know Your Rights notice from
the Department of Labor.

Salary : $20