What are the responsibilities and job description for the Activities Coordinator position at Commodore Perry Estate, Auberge Collection?
Company Description
A treasured Austin landmark reimagined by internationally known designer Ken Fulk, Commodore Perry Estate will be a modern interpretation of a residential estate from yesteryear, where guests are invited to sit back, celebrate and be inspired with thoughtful conversation. The Estate will bring a new level of contemporary glamour and whimsical soul to the city in the form of a full service Hotel, private Mansion, Lutie's Restaurant, an over-sized outdoor pool, and exquisite outdoor and indoor event space. As a team member at Commodore Perry Estate, you will enjoy a sense of family like no other. We offer competitive compensation and benefits in a historical and fun working environment, where individuality is celebrated and dreaming big is encouraged.
Job Description
About the Role:
Join the Experiences team as a full-time Activities Coordinator and become one of the authors of our story. The Activities Coordinator is responsible for setup, execution and follow-through of various experiences, events and programs at Commodore Perry Estate. They are someone who is hyper organized and efficient, while having the ability to speak and work with our guests to ensure they have a memorable experience. The Activities Coordinator will play a key role in operations and be cross-trained to assist in every department and aspect of the hotel. This is a wonderful opportunity for a curious and active person to join the exciting world of hospitality and experiences.
The Activities Coordinator role works on projects that range across culinary, design, wellness, adventure, fashion and music. The Director of Experiences will coach the coordinator to hone their project management skills and to develop a keen eye and strategic, critical approach as it relates to experiences and touchpoints that drive the property’s brand pillars and positioning.
This is a full-time, on property position. May need to work some weekends and holidays.
Core Responsibilities: On Property
Qualifications
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge.
4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 4100 Red River Holdings LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
A treasured Austin landmark reimagined by internationally known designer Ken Fulk, Commodore Perry Estate will be a modern interpretation of a residential estate from yesteryear, where guests are invited to sit back, celebrate and be inspired with thoughtful conversation. The Estate will bring a new level of contemporary glamour and whimsical soul to the city in the form of a full service Hotel, private Mansion, Lutie's Restaurant, an over-sized outdoor pool, and exquisite outdoor and indoor event space. As a team member at Commodore Perry Estate, you will enjoy a sense of family like no other. We offer competitive compensation and benefits in a historical and fun working environment, where individuality is celebrated and dreaming big is encouraged.
Job Description
About the Role:
Join the Experiences team as a full-time Activities Coordinator and become one of the authors of our story. The Activities Coordinator is responsible for setup, execution and follow-through of various experiences, events and programs at Commodore Perry Estate. They are someone who is hyper organized and efficient, while having the ability to speak and work with our guests to ensure they have a memorable experience. The Activities Coordinator will play a key role in operations and be cross-trained to assist in every department and aspect of the hotel. This is a wonderful opportunity for a curious and active person to join the exciting world of hospitality and experiences.
The Activities Coordinator role works on projects that range across culinary, design, wellness, adventure, fashion and music. The Director of Experiences will coach the coordinator to hone their project management skills and to develop a keen eye and strategic, critical approach as it relates to experiences and touchpoints that drive the property’s brand pillars and positioning.
This is a full-time, on property position. May need to work some weekends and holidays.
Core Responsibilities: On Property
- Internal Communications & Training
- Annual Programming Management & Execution
- Event Planning & Execution
- Experience Sales, Guest Relations & Personalization
- Vendor/Local Partner Relationships
- Admin: Google Suite, Alice, Opera, Revinate, Delphi
- Manage annual programming calendar
- Major holiday programs, one-off events and working with Ops team to secure buy-in and flesh out
- Organize and plan for special events and programs, including setting up and hosting certain activations
- Ex. Trunk Shows, Easter Egg Hunt, Halloween party
- Engage with guests in an effort to promote and sell activities, help build out itineraries and drive personalization through amenities, surprises and delights
- Help ideate and execute special amenities for Notable Guests
- Ensure public spaces and touchpoints are on-brand and maintaining standards
- Help Concierge team build out custom itineraries
- Support Events and Sales team with group experiences and itineraries
- Communicate with team members on upcoming experiences or events
- Work with Front Office to ensure team is trained on booking and billing processes for all experiences and events
- Maintain cooperative relationships and open lines of communication with leaders of other departments throughout the hotel to ensure successful promotion and execution
- Manage experience/event-related OS&E
- Manage purchasing, organization, storage, invoices and trade accounts with vendors
- Manage internal training documents for experiences and events:
- Manage SOPs and BEOs (with Events team), including trial setups and photo documentation for training purposes
- Update and manage brand decks
- Gather and organize metrics on experiences and programming: bookings, guest feedback, revenue
- Work with Finance team to ensure all revenue is reflected by EOM
- Manage local vendor relationships and communication
- Submit invoices, track and organize contracts
- Liaise with marketing on experience-related touchpoints and channels:
- Programming calendar, collateral and signage
- Fact checking website
Qualifications
- A willingness to roll up your sleeves to complete tasks in a timely, accurate, and efficient manner
- Adaptability, strong organization and time management skills
- The ability to think proactively and multi-task, juggling projects that take place 1, 3, and 6 months out simultaneously
- A creative project manager and problem solver
- A passion for visual excellence and brand consistency
- Clear and strong communication, working comfortably with all departments of the hotel as the representative for the Experiences department on the property level
- Detail-oriented with a desire to present at the highest standard
- Independent worker who can be a leader and assistant to the experiences team
- A positive demeanor and a sense of adventure who regularly enjoys outdoor, wellness, culinary and design-related activities
- Proficiency with Google Suite programs, needs to learn proprietary programs like Delphi, Opera, Alice
- Experience with planning, events and F&B operations is ideal
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge.
4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 4100 Red River Holdings LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
