Receptionist

As the Program Receptionist, you’ll be the welcoming face of COTS, greeting visitors, answering calls, and ensuring our main office runs smoothly. You’ll also play a critical role behind the scenes, supporting programs, maintaining data accuracy, and keeping our space organized and inviting. Your work will help connect people in our community to the housing and resources they need.

DEADLINE: 08/27/2025

FULL-TIME

• FullTime: 9 am5:00 pm, MondayFriday
• Pay: $24.07 $24.69 based on experience

BENEFITS:

Our comprehensive benefits package includes medical, dental, and vision insurance, along with short-term disability, accident insurance, life and AD&D coverage, a 403B retirement plan, and access to a confidential Employee Assistance Program (EAP) for added support, and paid parental leave.

We also offer generous paid time off, including:

• 12 paid vacation days
• 12 paid sick days
• 10 paid holidays
• 4 personal days to use as you choose

PRIMARY JOB DUTIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

• Welcome visitors, answer and direct calls, and connect clients to services.
• Open and close the office following established safety protocols.
• Maintain accurate data in HMIS and other tracking systems.
• Support office supplies and program inventory
• Assist with annual events, donations, and staff onboarding.
• Keep shared spaces clean, organized, and visitorready.

Key Qualifications

• 1 year office administration experience (nonprofit or human services a plus).
• Strong customer service skills required
• High school diploma or equivalent (postsecondary coursework preferred).
• Proficiency in Microsoft Office; able to learn new systems quickly.
• Strong organization, multitasking, and attention to detail.
• Experience working with individuals in crisis preferred
• Reliable, professional, and able to work independently and as part of a team.

We’re proud to be an Equal Opportunity Employer and strongly encourage people from all backgrounds, identities, and experiences to apply, especially those with lived experience related to our mission.

About COMMITTEE ON TEMPORARY SHELTER

For 40 years COTS has been working in Chittenden County to creatively find solutions to end homelessness; we aren’t afraid to try new things. We are looking for team members with a passion for doing good and creative thinking. COTS offers a competitive benefits package including access to healthcare, retirement savings, and robust time off, as well as benefits focused on supporting human services professionals with mental and emotional wellbeing. COTS strives to create a supportive, collaborative and fun work environment...consider joining us on our mission to end homelessness!