What are the responsibilities and job description for the Evening Shelter Support position at COMMITTEE ON TEMPORARY SHELTER?
Community on Temporary Housing (COTS) is seeking dedicated, compassionate folks to join our team at the Waystation. The Waystation is our emergency overnight shelter for single adults.
This position is an opportunity to provide safety, support, and compassion when it’s needed most. In this role, you become a steady presence, offering dignity and respect to those experiencing homelessness and helping to create a space where every person feels seen and valued.
Current Shifts available are Friday and Saturday
- 5:00pm to 10:00pm
PRIMARY JOB DUTIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:
- Perform regular safety walkthroughs of the building and grounds
- Maintaining awareness of guests' needs, informing them of other COTS services or community programs when applicable.
- Welcoming guests and completing intakerelated tasks (e.g. Signing in, assigning bed etc.)
- Experience with (or willingness to learn) Deescalation and crisis management techniques)
- Collaborate with community resources, including BPD and Howard Center
QUALIFICATIONS:
- High school degree or equivalent required
- Customer service experience; prior experience in human services preferred but not required.
- Able to support individuals facing mental health, medical, substance use, or employment challenges.
We’re proud to be an Equal Opportunity Employer and strongly encourage people from all backgrounds, identities, and experiences to apply, especially those with lived experience related to our mission.
MAKE YOUR HOURS COUNT. Help us keep the night safe, and warm
About COMMITTEE ON TEMPORARY SHELTER
For 40 years COTS has been working in Chittenden County to creatively find solutions to end homelessness; we aren’t afraid to try new things. We are looking for team members with a passion for doing good and creative thinking. COTS offers a competitive benefits package including access to healthcare, retirement savings, and robust time off, as well as benefits focused on supporting human services professionals with mental and emotional wellbeing. COTS strives to create a supportive, collaborative and fun work environment...consider joining us on our mission to end homelessness!