Business Process Specialist

Overview

CommIT Enterprises, Inc. is seeking a Business Process Specialist in Charleston, SC to support, maintain and optimize process improvement initiatives to streamline organizational processes to improve organizational productivity, improve access to information and decision- making, and increase the utilization of assets and resources. This position specifically supports the company’s CMMI, CMMC and ISO certifications and related processes.

Established in 2001, CommIT is a Certified Veteran-Owned Small Business (CVOSB) providing innovative technical engineering and data science services. Our enterprise systems support includes the Department of Defense’s (DoD) GCSS-MC, CAC2S, TBMCS-MC, and the Department of Veteran’s Affairs’ (VA) telehealth communications. We offer acquisition management, systems engineering, Agile software development, cloud management, IT modernization, data analytics, cybersecurity, and training, including leading-edge DevSecOps, automated testing, and mobile application development.

Responsibilities

Your essential job functions will include but may not be limited to-

• Implement, support and maintain CMMI processes and automate where possible
• Identify and eliminate defects in organizational processes and support the organization's long-term business goals
• Support ISO and CMMC certification processes, and post-certification, implement, support and maintain ISO and CMMC processes, ongoing audits and certifications
• Support and help update organizational policies, plans and procedures and oversee the training of staff on newly implemented changes
• Meet with stakeholders to discuss areas of focus and improvement
• Promote a process-driven organization and drive positive change through process discipline, alignment, and governance
• Implement and maintain tools to monitor and measure the health and effectiveness of existing organizational processes to measure the effectiveness of process improvements and tools
• Support organizational and training needs as needed including planning, scheduling and logistics
• Support the design of consistent internal and external marketing material including the company’s website, project-related content, and trade show content
• Monitor marketing campaign results, analyze key metrics and optimization results
• Regularly produce various types of content, including social media posts, press releases, email blasts, and newsletters

Qualifications

Required Experience and Education:

• Bachelor’s degree from an accredited college or university
• Fifteen (15) years of professional experience to include software engineering and software development
• Must be comfortable interfacing with internal and external teams
• Certified CMMI v3.0 Practitioner 
• ISO 9001:2015 Lead Auditor
• ISO 20000-1:2018 Lead Auditor 
• Foundation Certificate in IT Service Management
• American Society for Quality (ASQ) Certified Quality Improvement Associate (CQIA)

Security Requirements:

• Ability to obtain Secret Clearance

Equal Opportunity Employer:

CommIT Enterprises, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.