Associate Director

Oversee the daily operations, financial performance, and regulatory compliance of a Class A portfolio located in South Florida, including Class A office assets and vacant land. Success in this position results in maintaining a high level of customer satisfaction with both building owners and tenants.

Responsibilities:

• Manage daily operations, tenant relations, vendor management, financial reporting, and regulatory compliance.
• Implement and maintain consistent Standard Operating Procedures (SOPs) to drive efficiency and operational excellence.
• Build strong tenant relationships through regular site visits, proactive communication, and prompt response to tenant needs, including overseeing move-ins and move-outs.
• Manage vendor relationships, service contracts, and performance standards to ensure high-quality service delivery at competitive costs.
• Prepare and present financial reports, develop and manage budgets, monitor expenses, and track capital projects.
• Identify and address operational, financial, and compliance risks.
• Conduct regular property inspections to maintain high standards for appearance, safety, and functionality.
• Monitor market trends, legislative changes, and economic conditions to inform portfolio strategy.
• Support asset optimization initiatives to enhance value and manage risk.
• Enhance reporting tools and operational dashboards to support performance monitoring and decision-making.
• Participate in sustainability, ESG efforts, and operational improvement initiatives.
• Lead property staff hiring, training, performance management, and promote collaboration among internal teams.
• Foster positive relationships with clients, tenants, and vendors.
• Ensure compliance with company and industry policies and procedures.
• Negotiate service and maintenance contracts.
• Oversee construction projects, including capital improvement plans.
• Manage accounts payable and receivable, including real estate tax payments and appeals.
• Promote the building’s philanthropic initiatives.
• Perform additional duties or projects as assigned.

Desired Competency, Experience and Skills:

• 5 years of commercial real estate experience in Class A Office
• Bachelor’s degree in Business, Real Estate, Finance, or a related field preferred.
• Current Florida Real Estate License preferred
• Proven expertise in property operations, tenant relations, financial reporting, and risk management.
• Strong leadership, communication, negotiation, and relationship-building skills.
• High level of energy, initiative, and strong organizational skills.
• Ability to manage multiple priorities and meet deadlines under pressure.
• Proficiency in Yardi, MRI, Microsoft Office; Avid/Kardin experience a plus.
• Strong analytical skills with the ability to turn operational data into strategies.
• Flexibility to travel regularly within South Florida and work beyond standard hours when needed.

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.