Operations Manager

Operations Manager

Commercial Water LLC | MO / KS / NE

Build systems. Solve problems. Drive growth.

Commercial Water LLC is seeking an Operations Manager who thrives on analyzing complexity, creating structure, and turning ideas into efficient, scalable systems.

If you naturally evaluate how things work, identify opportunities for improvement, and enjoy building better operational frameworks—this role is designed for you.

We are a privately held water purification company (established in 2003) known for service excellence, long-term customer relationships, and steady growth. Our work directly improves customer productivity through high-performance water purification systems.

The Opportunity

This role sits at the intersection of operations, strategy, and execution. You will lead an established technical team while improving internal systems to enhance performance, accountability, and profitability.

You won’t just manage work—you’ll design how work gets done.

What You’ll Do / Job Responsibilities

Operational Analysis & System Design

• Evaluate workflows and identify inefficiencies
• Build scalable processes (SOPs, dispatch logic, follow-up systems)
• Improve prioritization, accountability, and execution

Execution & Performance Optimization

• Oversee field operations with a focus on precision and efficiency
• Align scheduling and dispatch with operational priorities
• Ensure complete and accurate service documentation

Technical Problem-Solving

• Support troubleshooting of water purification systems
• Participate in system planning and design
• Provide backup field support during peak demand

Strategic Impact

• Collaborate with ownership and enact procedures to improve margins and efficiency
• Identify opportunities for growth and revenue expansion
• Improve inventory, asset readiness, and resource allocation

Team Leadership and Support

• Set expectations and performance standards
• Provide direct, actionable feedback
• Strengthen accountability across the team
• Provide hands-on water system services during times of peak demand.

What Success Looks Like

• Structured, efficient, and repeatable workflows
• Clear accountability and strong team execution
• Reliable, professional customer experience
• Optimized inventory (no shortages or excess)
• Year-over-year improvement in net profit margin (after 12 months)

What You Bring / Job Qualifications

• Experience managing field service team members
• Hands-on experience with water treatment and/or purification.
• Scheduling and dispatch ownership
• Strong systems thinking and problem-solving ability
• Clear written and technical communication skills
• Financial and operational awareness
• Bachelor's degree (B.A. or B.S.) from an accredited college or university, or equivalent combination of education and relevant experience.

Bonus Experience

• Basic plumbing knowledge
• Process improvement or systems design
• Supervisory or HR exposure
• Safety or compliance experience

What This Role Is NOT

• Desk-only
• Corporate

Why Join Commercial Water LLC?

• High autonomy and direct impact
• Opportunity to build systems, not just follow them
• Close collaboration with ownership
• Stable, growing company with strong customer retention

Compensation Offered

• Health Insurance Plan, Paid Time Off, Retirement Plan, Flexibility, Cell Phone Stipend and Mileage Reimbursement

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional duties may be assigned as needed.