What are the responsibilities and job description for the Account Manager position at Commercial Vehicle Group, Inc.?
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Position Summary
CVG, a leader in full-service product development and manufacturing, seeks a strategic and growth-oriented Account Manager to own and expand relationships within our key OEM client portfolio. This pivotal role is not just about maintaining accounts; it's about becoming a trusted partner who uncovers new opportunities, drives revenue growth, and ensures the flawless execution of custom plastic solutions—from injection and compression molding to value-add assemblies. You will be the primary link between our clients and our cross-functional teams, directly impacting customer success and our company's growth trajectory.
Key Responsibilities
Strategic Account Leadership (40%)
Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.
Visa Sponsorship
Commercial Vehicle Group, Inc (CVG) does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the country of the job posting location on a full-time basis.
No Unauthorized Referrals from Recruiters & Vendors
Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.
Career Scam Disclaimer
Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG’s website to verify the authenticity of any employment opportunities.
Position Summary
CVG, a leader in full-service product development and manufacturing, seeks a strategic and growth-oriented Account Manager to own and expand relationships within our key OEM client portfolio. This pivotal role is not just about maintaining accounts; it's about becoming a trusted partner who uncovers new opportunities, drives revenue growth, and ensures the flawless execution of custom plastic solutions—from injection and compression molding to value-add assemblies. You will be the primary link between our clients and our cross-functional teams, directly impacting customer success and our company's growth trajectory.
Key Responsibilities
Strategic Account Leadership (40%)
- Serve as the primary strategic contact and trusted advisor for a portfolio of existing OEM clients, building long-term partnerships to ensure their needs are met and satisfaction is high.
- Develop and execute strategic account plans to achieve and exceed sales targets, expand market share within each account, and maximize customer lifetime value.
- Conduct regular business reviews with clients to assess performance, identify new needs and opportunities, and align CVG's capabilities with their evolving roadmaps.
- Proactively identify, qualify, and pursue new sales opportunities within existing accounts (upsell/cross-sell) and through targeted prospecting within the OEM space.
- Lead the full sales cycle from initial opportunity through RFQ analysis, proposal development, negotiation of contracts and pricing, and successful closure.
- Utilize industry networking, disciplined cold outreach, and market analysis to build a robust pipeline that supports growth objectives.
- Collaborate seamlessly with internal cross-functional teams (Engineering, Production, Logistics, Quality) to ensure the successful launch, delivery, and ongoing support of projects, acting as the client's advocate internally.
- Provide exceptional post-sales support by resolving issues, addressing inquiries, and ensuring smooth project execution to guarantee customer success.
- Support internal team to resolve customer related issues timely and effectively.
- Maintain and prepare regular sales forecasts and activity reports for management.
- Monitor industry trends, competitor activity, and market conditions to inform strategy and identify potential opportunities or threats.
- Travel as needed (up to 20%) to client sites, production facilities, and industry events.
- Education: Bachelor’s degree in engineering, business, or marketing, or equivalent experience.
- Experience: 3-5 years of account management or inside sales experience, preferably in plastics or with a track record of developing new clientele in B2B OEM industries. Demonstrated ability to build strong relationships.
- Skills: Creative problem-solving, influencing skills, strong organizational and time management abilities, self-starter with initiative, excellent written and oral communication, business analytical skills, strategic thinking, proficiency in Microsoft Office and business systems.
- Knowledge: Strong familiarity with account management, RFQ process, and financial impact assessment. Preferably knowledgeable about injection molding custom solutions in plastics (including tooling).
- Abilities: Willingness to travel 20%, work independently or within a team, solve practical problems, collaborate with customers and internal departments, and think strategically.
- Effective communication across customer hierarchies and functions of major OEM companies.
- Proven track record of winning new business and nurturing relationships.
- High proficiency in data analysis tools (Excel, PowerPoint).
- Ability to understand and convey technical information effectively.
- Skilled negotiator with a strong understanding of the industrial or contract manufacturing industry.
Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.
Visa Sponsorship
Commercial Vehicle Group, Inc (CVG) does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the country of the job posting location on a full-time basis.
No Unauthorized Referrals from Recruiters & Vendors
Please note that Commercial Vehicle Group, Inc (CVG) and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to CVG will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.
Career Scam Disclaimer
Commercial Vehicle Group (CVG) makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by CVG. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact CVG through CVG’s website to verify the authenticity of any employment opportunities.