Commercial service tech-lvl 2

Company Description

Founded in 1968 by Bob Schwenkfelder, Commercial Tire has grown from a small store in Boise, Idaho, into one of the largest commercial and retail tire operations in the Northwest. With a commitment to the motto, “Let our family take care of your family,” the company focuses on hard work, meeting diverse customer needs, and fostering trust among its employees and clients. As a 100% employee-owned business, Commercial Tire takes pride in its legacy of service, care, and reliability.

We are offering a $1000 Sign On Bonus plus you have potential to earn commissions/bonus!

Role Description

Maintains existing customer base by servicing customers’ needs. Responsible for mounting, dismounting, balancing and repairs.

Job Responsibilities

· Customer vehicles; Inspects and diagnose service and tire problems. Communicate necessary repairs and/or replacement of parts, recommend additional preventative services and helps sell services to the customer, if warranted.

· Provides excellent customer service to existing accounts by staying in touch, immediate follow-up and resolving issues

· Completes service orders; process tickets, invoices and bills out customers, verifies credit status of customer, makes billing adjustments, initiates purchase orders for parts, assist with updating information on the computer and maintains records/files for follow-up

· Operate air compressor, impact gun, hub-cab hammer and other various machines and tools

· Maintains vehicle cleanliness and mechanical maintenance, and ensures vehicle registration, insurance, safety and OSHA materials and devices are up-to-date.

Qualifications

· A valid driver’s license and insurable driving record

· DOT Driver Qualification file (q-file) and Medical certification

· TIA certification

· Minimum age requirement: 18 years

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