What are the responsibilities and job description for the Commercial Service Technician 2 - $1000 Sign On Bonus! position at Commercial Tire Inc?
At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success. Full-time employees enjoy outstanding benefits, including medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off.
If you’re looking for a career where you’re valued, supported, and set up to grow, we’d love to meet you.
We are offering a $1000 Sign On Bonus plus you have potential to earn commissions/bonus!
Position Overview: Maintains existing customer base by servicing customers’ needs. Responsible for mounting, dismounting, balancing and repairs.
Job Responsibilities
· Customer vehicles; Inspects and diagnose service and tire problems. Communicate necessary repairs and/or replacement of parts, recommend additional preventative services and helps sell services to the customer, if warranted.
· Provides excellent customer service to existing accounts by staying in touch, immediate follow-up and resolving issues
· Completes service orders; process tickets, invoices and bills out customers, verifies credit status of customer, makes billing adjustments, initiates purchase orders for parts, assist with updating information on the computer and maintains records/files for follow-up
· Operate air compressor, impact gun, hub-cab hammer and other various machines and tools
· Maintains vehicle cleanliness and mechanical maintenance, and ensures vehicle registration, insurance, safety and OSHA materials and devices are up-to-date.
· Tire work (retail and/or commercial, on and off site)
· Active role in product and service sales
· Mount and dismount, air pressure checks and repairs; ensures lug nuts are tightened to the proper torque specifications
·Ability to take after hours calls in an effective and efficient manner.
· Proficient in the larger truck and the equipment needed on the larger trucks.
· Meets or exceeds managements productivity goals.
· Ability to look up fluid volumes for tire size
· Operate bead breakers and transfer pumps safely
· All other duties as assigned.
Qualifications (required)
· A valid driver’s license and insurable driving record
· DOT Driver Qualification file (q-file) and Medical certification
· TIA certification
· Minimum age requirement: 18 years
COMPENSATION & BENEFITS
- Comprehensive benefits package including health, dental, vision, ESOP and retirement plans.
- Paid time off (PTO) and paid holidays
ESSENTIAL PHYSICAL & ENVIRONMENTAL FUNCTIONS
Physical Demands:
- Standing: 80% | Walking: 70% | Sitting: 5%
- Frequent bending, stooping, squatting, kneeling, twisting, and walking on uneven surfaces
- Frequent lifting/carrying: up to 50 lbs; occasional lifting over 100 lbs
- Frequent use of hands and fingers for grasping and dexterity
- Constant visual, auditory, and verbal communication required
Work Environment:
- Frequent exposure to noise, dirt, dust, mechanical vibration, fumes, and outdoor conditions
- Occasional work in extreme heat/cold or wet/humid environments
- Occasional shift work and extended days may be required
- Occasional hazards due to mechanical equipment, moving objects, and roadside work
Equipment Operated:
- Company service vehicles and boom trucks
- Tire machines, compressors, air tools and hand tools
- Company-provided software and system for work orders and inventory
- Required to use protective gear (PPE)
Compliance & Acknowledgment - This position must be performed with or without reasonable accommodation. Commercial Tire complies with the Americans with Disabilities Act (ADA) and will consider reasonable accommodations for qualified individuals to perform the essential functions.
Salary : $25 - $33