What are the responsibilities and job description for the Operations Specialist position at Commercial Solar Arizona?
Position Summary: The Operations Specialist will work directly with the Director of Operations and President of CSA to manage operational processes and procedures. This role will help to hold the team accountable for maintaining a safe work environment and will support the team with continuous improvement initiatives. The paramount job duties include educating and supporting customers to build strong relationships through professional, knowledgeable, and timely communications.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s): The following is not an exhaustive list of all tasks but serves as a baseline for the duties assigned to the above position.
- Facilitating weekly meeting agenda updates
- Managing employee time off logs
- Communicating with management regarding employee absences (approved and unapproved)
- Manage employee timesheets through QuickBooks Online/Time and managing employee time off requests
- Works with the Marketing team with line of business research, analytics, marketing campaigns and event planning for CSA
- Coordinates and obtains initial customer inquiries’ preliminary information over the phone including obtaining bills for analysis
- Create sales proposal/RFP responses using templates and update as directed
- Analyze customer cost of electricity
- Track all active, sold and lost leads in the pipeline and run/develop weekly reports as needed
- Assist President with quarterly results assessments of sales productivity
- Research competition/maintain current database as directed
- Manage company operational processes and procedures as directed
- Manage construction plan sets for construction manager including printing for redline reviews – track all plans in review process
- Assist with estimating and vendor quotes/pricing as directed
- Prepare business reports as directed
- Manage project close out process to ensure project manager provides customer
- and Service Department proper post-installation documentation within 30 days of system commissioning
- Record Management
- Responsible for Operations Manager duties during any potential absence
POSITION QUALIFICATIONS
Competency Statement(s)
- Communication, Oral - Ability to communicate effectively with others using the spoken word.
- Communication, Written - Ability to communicate in writing clearly and concisely.
- Analytical Skills – Ability to observe, evaluate how changes in conditions, operations,and the environment will affect outcomes.
- Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
- Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
- Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
- Adaptability – Ability to adjust to changing work requirements and respond to new situations or ideas.
Skills and Abilities
Education & Certifications:
- * High School diploma or equivalent
- Experience:
- * 3 years of Operations or similar experience
- * Solar and/or construction experience a plus
- * Understanding of blueprints/construction plan a plus
- Computer Skills:
- * Microsoft Office (Word, Excel, Outlook, Project)
Other Requirements
Ability to work a variety of hours, including occasional evening and weekends
WORK ENVIRONMENT
The employee can expect to work in a standard office environment with occasional travel to client sites.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Experience:
- operations: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Scottsdale, AZ 85260: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $55,000