What are the responsibilities and job description for the Inside Sales Representative position at Commercial Metal Forming?
Inside Sales Representative
Commercial Metal Forming
Youngstown, OH
Commercial Metal Forming (CMF) has been setting the standard in tank head manufacturing for more than 100 years. Trusted across critical industries, CMF delivers high-quality tank heads with precision, speed, and reliability. From carbon steel and stainless steel to aluminum and specialty alloys, we help customers keep projects moving with products built to meet demanding specifications and industry standards.
We are currently seeking an Inside Sales Representative to join our team. This position is ideal for a motivated professional who enjoys customer interaction, problem-solving, and working in a fast-paced manufacturing environment.
Position Overview
The Inside Sales Representative plays an important role in supporting customers, sales operations, and production coordination. This individual will assist with quotations, order processing, customer communication, and account support while helping ensure projects move efficiently from inquiry through delivery.
Responsibilities
- Respond to customer inquiries by phone and email
- Prepare customer quotations and assist with follow-up communication
- Process sales orders and maintain accurate customer records
- Coordinate with production, scheduling, and operations teams
- Provide updates regarding orders, timelines, and product information
- Support outside sales and account management activities
- Build strong customer relationships through responsive service and professionalism
- Assist customers with solutions that align with specifications and project needs
Qualifications
- Previous inside sales, customer service, or manufacturing experience preferred
- Strong communication and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Detail-oriented with strong problem-solving abilities
- Proficient in Microsoft Office and computer-based systems
- Professional attitude and team-oriented mindset
- Bachelors Degree in Management, Sales, Marketing, or related field
Why Join CMF?
- Established manufacturing organization with more than 100 years of industry experience
- Team-oriented environment focused on quality, service, and reliability
- Opportunity for growth and development
- Competitive compensation and benefits
- Meaningful role supporting customers across critical industries
Interested candidates should submit their resume to careers@cmforming.com for consideration. For more information on our company, please visit www.cmforming.com
Commercial Metal Forming is an equal opportunity employer committed to safety, quality, and continuous improvement.