What are the responsibilities and job description for the Service Manager position at Commercial Kitchen Installers Inc.?
Title: Service Manager – Service Operations & P&L Leader
Location: Canton, GA • Hybrid/Onsite
Employment Type: Full-Time
Compensation: $90,000 – $140,000 DOE • Performance Bonus
About Us:
We’re a mission-driven service organization focused on operational excellence, customer loyalty, and team empowerment. We value leaders who communicate clearly, uplift those around them, take ownership, and relentlessly pursue improvement.
Role Overview:
As Service Manager, you will lead our service department, oversee technicians and support staff, and be directly responsible for departmental P&L performance. In this role, you will:
- Inspire and develop your team to deliver best-in-class service
- Manage scheduling, performance metrics, and customer satisfaction
- Ensure profitability through effective P&L ownership
- Collaborate across functions (parts, warehouse, dispatch, accounting)
What You’ll Be Measured On:
- Financial performance & margin improvement
- Operational KPI achievement
- Customer satisfaction
- Team engagement and safety outcomes
What We Value:
We hire and promote people who live our core values:
✅ Communication — Say it early. Say it clearly.
✅ Positivity — Choose optimism. Stay driven.
✅ Dependability — Own it. Do what you say.
✅ Caring — Lead with heart. Do right, even unseen.
✅ Skilled — Set the standard. Always evolve.
Who You Are:
- Experienced service or operations leader
- Decisive, customer-centric, and accountable
- Comfortable owning financial outcomes and driving results
Perks:
- Competitive base salary
- Performance-based bonus program
- Growth opportunities and leadership development
- Apply now to join a team where your leadership makes a measurable difference.
Salary : $90,000 - $140,000