What are the responsibilities and job description for the Inside office support person position at Commercial Air Management, Inc.?
Company Description Commercial Air Management, Inc. is a long-standing HVAC solutions provider, celebrating its 48th anniversary in 2026. Founded in 1978, the company represents over 20 product lines focused on heating, ventilation, air distribution, filtration, and pollution control equipment. Partnering with respected manufacturers, Commercial Air Management, Inc. delivers top-of-the-line products to a diverse customer base. The team is committed to superior customer service and technical expertise, supporting clients with reliable, high-quality HVAC solutions. Prospective team members can expect to join a stable, customer-focused organization with a strong reputation in the industry.
Role Description The Inside Office Support person is a full-time, on-site role based in La Vista, NE. This position supports daily office operations, including answering phones, routing calls, and providing courteous assistance to customers and vendors. The role involves handling administrative tasks such as preparing documents, managing correspondence, organizing files, and maintaining records related to HVAC product orders and service requests. The Inside Office Support person will operate standard office equipment, assist with data entry, process basic order information, and help coordinate communication between internal team members and external partners. This role contributes to a well-organized office environment and ensures efficient support for the sales and service teams.
Qualifications
- Strong Office Support and Clerical Skills, including document preparation, filing, data entry, and record keeping.
- Professional Phone Etiquette and customer service skills for managing inbound and outbound calls and assisting visitors.
- Administrative Assistance experience, supporting scheduling, correspondence, and coordination of daily office activities.
- Ability to use and maintain common Office Equipment such as computers, printers, copiers, and multi-line phone systems.
- Proficiency with basic computer applications (e.g., email, word processing, spreadsheets) and willingness to learn company-specific systems.
- Strong attention to detail, organizational skills, and the ability to prioritize multiple tasks in a fast-paced environment.
- Reliable, punctual, and comfortable working on-site in a small team environment.
- Prior experience in an office, administrative, or customer support role is preferred; familiarity with HVAC or technical products is a plus.