What are the responsibilities and job description for the Central Processing Support I position at CommerceWest Bank?
Job Summary
Under direction of the Central Processing Manager, the Central Processing Support I will be responsible for the daily processing and monitoring of the Bank’s Central Processing Support functions. Responsibilities include balance DDA work in progress, GL and internal bank accounts, process and research wire transfers, balance cash value, process cash orders, large item reviews, returned item and NSF processing, ACH origination transactions and assist with ATM/Debit Cards. This position will also help with the legal processing of levies, and subpoenas.
Essential Functions
Under direction of the Central Processing Manager, the Central Processing Support I will be responsible for the daily processing and monitoring of the Bank’s Central Processing Support functions. Responsibilities include balance DDA work in progress, GL and internal bank accounts, process and research wire transfers, balance cash value, process cash orders, large item reviews, returned item and NSF processing, ACH origination transactions and assist with ATM/Debit Cards. This position will also help with the legal processing of levies, and subpoenas.
Essential Functions
- Responsible for performing all back-office operations and will work closely with the Central Processing Supervisor. Responsible for assisting the Central Processing Supervisor control and manage operations, as well as take a proactive approach towards problem resolution.
- Serve as a resource and contact to bank personnel, clients, and vendors in all areas of central processing support.
- Daily functions may include:
- Review and scrutinize daily reports
- Balance and maintain DDA Work In Progress, general ledger accounts and internal bank accounts
- Assist in clearing and managing PCBB out of balance conditions
- Process incoming and outgoing wire transfers
- Wire research, daily audit & balancing of wire system
- Perform timely and accurate check clearing adjustments with FRB
- Process cash orders and balance cash vault
- Balancing of Money Gram (Cashier’s Checks)
- Large item review of signatures and endorsements
- Process of deposited returned items and NSF Items
- Exception Processing balancing and clearing
- Process ACH items and perform maintenance
- Process ACH origination transactions
- Process MasterCard ATM/Debit Card disputes
- Facilitate the return of funds for fraudulent transactions
- Process new accounts and scan new accounts signatures for Finance related accounts
- Maintain proper rates and interest payments for institutional or brokered Certificates of Deposit accounts
- Assist in scanning and shredding old documents
- Process levies and attachments
- Research and assist with subpoena research
- Process SSA/SSI administration requests
- Assist Associates with questions and inquiries
- Assist the Finance Department in research and reconciling of correspondent bank and FRB accounts to the general ledger.
- Assist Operations Management with Certifications and timely completion and reporting of Currency Transaction Reports.
- Perform other duties and special projects as needed and assigned.
- A minimum of 1-2 years banking experience with emphasis in operations
- Require the ability to be flexible and work independently
- Able to fill in for any position within the Central Processing Support department.
- The ability to cross sell the Bank’s products and services to existing clients as well as prospects, growing new profitable relationships by referring opportunities to other parts of the company.
- Good written and verbal communication skills
- Good phone etiquette
- Team player and self-starter
- Ability to manage multiple tasks and meet deadlines
- Good analytical and research skills
- Present professional image and work well in a team environment.