What are the responsibilities and job description for the Director, Digital Content Strategy position at CommerceIQ?
Company Overview
CommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200 of the world's leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. 10 out of the top 12 CPG brands work with us, including Coca-Cola, Nestle, Colgate-Palmolive, and Mondelez. We've raised over $200M from some of the top investors including SoftBank, Insight Partners, and Madrona. Learn more at commerceiq.ai.
The Role:
As a Director in the Digital Content Strategy group, you'll lead high-impact engagements that help Fortune 500 brands accelerate their eCommerce capabilities, organizational maturity, and digital shelf performance. You'll work directly with senior brand stakeholders to define growth strategies, operational frameworks, and capability roadmaps that connect upstream levers (content, availability, pricing, search visibility) to downstream results (ROAS, share, and profit). This is a senior, client-facing role within CommerceIQ's Advisory, Services & Strategy practice, with responsibility for driving measurable impact through thought leadership, analytics, and cross-functional collaboration.
This position is remote with 15-25% travel expected to client locations.
What You'll Do:
The typical base pay range for this role across the US is: $129,000 - $177,000 per year.
This base pay range may be inclusive of several career levels at CommerceIQ and will be narrowed based on a number of factors including the candidate's experience, qualifications, and location.
Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long-term incentives, in the form of company stock options, as well as potential discretionary bonuses. You will also receive access to:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
CommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200 of the world's leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. 10 out of the top 12 CPG brands work with us, including Coca-Cola, Nestle, Colgate-Palmolive, and Mondelez. We've raised over $200M from some of the top investors including SoftBank, Insight Partners, and Madrona. Learn more at commerceiq.ai.
The Role:
As a Director in the Digital Content Strategy group, you'll lead high-impact engagements that help Fortune 500 brands accelerate their eCommerce capabilities, organizational maturity, and digital shelf performance. You'll work directly with senior brand stakeholders to define growth strategies, operational frameworks, and capability roadmaps that connect upstream levers (content, availability, pricing, search visibility) to downstream results (ROAS, share, and profit). This is a senior, client-facing role within CommerceIQ's Advisory, Services & Strategy practice, with responsibility for driving measurable impact through thought leadership, analytics, and cross-functional collaboration.
This position is remote with 15-25% travel expected to client locations.
What You'll Do:
- Lead complex strategy engagements focused on content optimization, measurement and omnichannel performance acceleration.
- Partner with executive stakeholders to design data-driven roadmaps that align people, process, and technology for sustainable eCommerce growth.
- Oversee cross-functional project delivery, ensuring analytics, insights, and recommendations translate into clear, prioritized actions.
- Develop new consulting offerings and proposals that extend CommerceIQ's platform adoption through strategic advisory partnerships.
- Lead technical discovery processes to understand data flows, integration requirements, and operational needs, translating these into effective product configurations and workflows.
- Partner closely with customer contacts and internal technical teams (Product, Engineering) to understand customer concerns and issues, and identify trends and priorities for unlocking best in class enablement.
- Help customers harness CommerceIQ's AI capabilities to drive efficiency, improve execution, and scale their retail media and ecommerce strategies.
- Configure key components of the platform to support adoption and value delivery, including: Data ingestion, metric creation, report and dashboard setup, basic context engineering and AI agent setup
- Leverage CIQ's Content Intelligence suites to identify, prioritize, and operationalize performance opportunities.
- Act as a thought leader by framing industry POVs, leading executive workshops, and translating technical insights into actionable business narratives.
- Coach and mentor consultants and managers, fostering a culture of analytical rigor, accountability, and client excellence.
- 8-10 years of experience in eCommerce, eContent, omnichannel strategy, or retail media consulting within CPG, retail, or agency environments.
- Proven success designing and delivering digital shelf and content optimization strategies.
- Strong analytical and storytelling capabilities; mastery of Excel and PowerPoint required.
- Experience in executive communication and stakeholder management.
- Demonstrated success in business development, proposals, and client expansion.
- Entrepreneurial mindset with a bias toward action and ownership.
- High EQ and comfort operating in ambiguous, fast-evolving client environments.
The typical base pay range for this role across the US is: $129,000 - $177,000 per year.
This base pay range may be inclusive of several career levels at CommerceIQ and will be narrowed based on a number of factors including the candidate's experience, qualifications, and location.
Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long-term incentives, in the form of company stock options, as well as potential discretionary bonuses. You will also receive access to:
- Comprehensive medical, vision, and dental coverage
- A 401(k)-retirement plan
- Short & long-term disability insurance
- Life insurance
- Paid parental leave
- Monthly reimbursements for gym, phone, and internet
- 10 paid company holidays in each calendar year and unlimited PTO
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
Salary : $129,000 - $177,000
