What are the responsibilities and job description for the Teller - Fort Myers position at commercebank?
About Working at FineMark Bank and Trust, a division of Commerce Bank FineMark Bank & Trust, a division of Commerce Bank, delivers exceptional service in banking, trust, and investments, fostering long-lasting client relationships. We provide a workplace grounded in integrity, teamwork, and an entrepreneurial spirit, where associates are empowered to contribute and serve with purpose. Our culture is rooted in doing what is right, with an emphasis on thoughtful innovation, sound decision-making, and delivering the highest level of service to our clients. About This Job The main purpose of this job is to, in compliance with federal and state banking regulations and established Bank policies and procedures, perform a wide variety of teller transactions in an efficient, courteous and professional manner. Determine and meet clients’ needs by offering additional services by referring to other professionals within the Bank. Assist other bankers in developing and fostering long-term banking relationships. Respond to client inquiries and work with others in the banking office to resolve client concerns. Essential Functions Consistently provide an excellent level of service in all client interactions and ensure all teller transactions are accurate and completed in a timely, efficient manner Promptly address any client concerns or inquiries to achieve a satisfactory resolution or answer Based on client needs, refer clients to other professionals within the Bank to offer additional banking, wealth management and lending services Provide account research, account maintenance and online banking / bill-payment assistance as well as opening checking/savings accounts Answer incoming calls in a courteous and professional manner, answering inquiries and/or directing callers to the appropriate area for assistance Prepare all documents for encoding, balancing and processing, and balance currency, coin and checks daily, reporting any discrepancies Prepare currency transactions and suspicious activity reports, as required, and handle cash shipments to/from Federal Reserve or other offices Perform other client services, such as wire transfers and address changes Responsible for all debit cards and check ordering for clients and maintaining banking logs and records according to Bank policy Perform other duties as assigned Knowledge, Skills & Abilities Required Strong mathematical and analytical skills Ability to make decisions with limited supervision Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook Education & Experience High School Diploma or equivalent combination of education and experience required 2 years cash handling experience required Prior teller experience preferred FIS software experience preferred #LI-DB1 The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: 8695 College Parkway, Suite 100, Fort Myers, Florida 33919 Time Type: Full time Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team. Why Commerce? Inclusion at Commerce How to Join Our Team Want to be notified of positions that fit your preferences? Follow these easy steps: Create a Candidate Account at the top of the page by selecting "Sign In" upper right corner Sign-up up for Job Alerts We’ll contact you about positions that match your skills and interests Equal Opportunity Employer Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.