What are the responsibilities and job description for the Back Servers - Come work Uptown! position at Commander's Palace?
HIRING BACK SERVERS
NO EXPERIENCE IS NEEDED - WE ARE HERE TO TEACH YOU!
Commander’s Palace can offer you:
- A full-time 4-day work week so you have more time for you
- Part-time schedules available
- Career Pathways for growth within our company
- Aqua Blue U Training Classes (internal training & development
- program)
- $15/hr training wage with higher earning potential once training is complete
- Earning Potential of $14 - $27/hr with tips included
- Health Benefits (Medical, Dental, Vision, and Employee Assistance Programs)
- Free Mental Health Resources
- 401K plan with a company match so you can start saving for retirement
- Paid Vacation Time
- Paid Sick Time
- Employee Meals
- Employee Discount
- We are closed on Mardi Gras Day and Christmas Day
We foster an environment of growth, mentorship, and warmth at Commander's Palace.
All applicants must embrace and contribute to our company culture.
Objectives:
To participate in a service team that provides a superior experience to our guests by assisting the captain and front in serving the guest.
To positively impact the process of making customers, by performing the following duties in a timely, efficient, friendly, and productive manner.
Duties and Responsibilities:
- Arrive on time for work and assist in dining room set-up. Prepare station and perform assigned side duties in a timely manner to be ready for service.
- Assist the front door by seating guests until at least three tables have been seated in your station.
- Provide initial water and garlic bread service to all assigned tables.
- Change waters between bussing of appetizers and serving of entrees and additionally as needed.
- Clear plates at the conclusion of each course utilizing the gang bussing technique.
- Reset tables within three minutes of guests departing.
- Present dessert menus, take dessert orders, enter orders into POSI, and mark the table with appropriate silverware.
- Maintain a current working knowledge of dessert menus to assist guests with selections.
- Participate in gang service and bussing of all courses.
- Provide guests with coffee/ tea service as needed.
- Communicate frequently and consistently with other members of the team and other employees during service.
- Practice teamwork when interacting with all departments in the restaurant.
- Understand and demonstrate the concept of making customers. Have an awareness of customer problems and potential problems. Ensure that customers do not leave the restaurant unhappy.
- Reset tables within 3 minutes of guest departure.
- Retrieve all service wares from the dish room during the course of service to ensure supplies are stocked in order to service guests and reset tables with an emphasis on silver and plate ware.
- Perform all closing side duties, leaving the station clean and set up for the next shift.
- Perform additional duties as requested by the manager.
You can always apply in person in business attire Monday - Friday between 2 pm-4 pm or email careers @commanderspalace.com with your resume. Check out our website www.commanderspalace.com for all open positions and career fair dates.
We look forward to meeting you!
Commander's Palace, nestled in the middle of the tree-lined Garden District, has been a New Orleans landmark since 1893. Known for the award-winning quality of its food and its convivial atmosphere, the history of this famous restaurant offers a glimpse into New Orleans' storied past and has been the go-to destination for Haute Creole cuisine and whimsical Louisiana charm. The winner of seven James Beard Foundation Awards, Commander's Palace has evolved into a culinary legend.
When Ella, Dottie, Dick and John Brennan took over personal supervision of the restaurant in 1974, they began to give the splendid old landmark a new look both inside and out including painting the outside the iconic "Commander's Blue."
Now under the watchful eye of co-proprietors Ti Adelaide Martin and Lally Brennan, the Brennan family's dedication to perfection has never wavered. A steady parade of renowned chefs - Emeril Lagasse, Paul Prudhomme, Jamie Shannon, Tory McPhail and now Chef Meg Bickford - have made Commander's Palace the world-class restaurant what it is today and its leading-edge Haute Creole cuisine reflects the best of the city.
Salary : $14 - $27