What are the responsibilities and job description for the Account Executive position at Command Alkon?
Title: Account Executive
Summary of Role:
This is an exciting opportunity with an industry leader in construction technology to manage the entire sales process for small accounts — from prospecting to closing, onboarding, and renewals. This role works closely with marketing, solution specialist, and renewal teams. The Account Executive (AE) will focus on growing smaller accounts into strategic customers. You’ll be the main point of contact — building relationships, solving problems, and ensuring customers get maximum value from our SaaS and mobile solutions. Once accounts reach a certain size, they will transition to an Area Sales Manager (ASM) for further growth.
How You’ll Succeed:
-Manage the full sales cycle: prospecting, discovery, demos, proposals, and closing deals.
-Handle onboarding and early-stage customer success for new clients.
-Drive renewals by maintaining regular touchpoints and identifying expansion opportunities.
-Develop strong relationships with customers to build trust and ensure satisfaction.
-Track and manage your pipeline through the CRM, keeping all opportunities updated.
-Identify when accounts are ready for handoff to ASM for strategic growth.
What You Bring:
-Proven ability to generate new business while growing existing accounts.
-Excellent communication and presentation skills.
-Ability to confidently run your own introductory demos on our SaaS and mobile solutions.
-A relationship-driven mindset with a knack for uncovering needs and solving problems.
-Motivation to hit and exceed monthly, quarterly, and annual targets.
-2 years of SaaS sales experience (construction industry experience a plus).
-Comfortable owning both sales and customer success responsibilities.
-Skilled at building rapport and having ongoing conversations that create value.
-Strong at managing multiple accounts, priorities, and follow-ups.
-Organized, detail-oriented, and confident in using CRM tools.
Who You Are:
Business Insight - You apply knowledge of business and the marketplace to advance the organization's goals.
Action Oriented - You take on new opportunities with a sense of urgency, high energy, and enthusiasm.
Builds Networks - You effectively build formal and informal relationship networks inside and outside the organization.
Communicates Effectively - You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Persuades - You use compelling arguments to gain the support and commitment of others.
Situational Adaptability - You have an adaptive approach and demeanor in real time to match the shifting demands of different situations.
All Company Core Competencies:
Customer Focus: You build strong customer relationships and deliver customer-centric solutions.
Cultivates Innovation: You create new and better ways for the organization to be successful.
Collaborates: You build partnerships and work collaboratively with others to meet shared objectives.
Instills Trust: You gain the confidence and trust of others through honesty, integrity, and authenticity.
Self-Development: You actively seek new ways to grow and be challenged using both formal and informal development channels.
Develops Talent (Mgmt. Only): You develop people to meet both their career goals and the organization's goals.