Help Wanted: Service Manager

Good People. Important Work. Great Careers.

Join Us and Develop Your Potential!

Comm-Tronics is a growing company with a healthy mix of new and experienced employees. Collectively, we bring our customers an interesting blend of energy and wisdom that comes from years of experience and the discovery of exciting new technologies. Comm-Tronics is interested in motivated, qualified and customer-focused people capable of performing duties independently or as part of a team.

Comm-Tronics is an equal opportunity employer with a smoke-free workplace.

Our regular full-time employees are provided competitive salaries and are encouraged to take advantage of company benefits including:

Comm-Tronics offers excellent working conditions, a convenient location, competitive wages and fabulous group benefits that few employers in our industry match. A great career is waiting for you at Comm-Tronics. Please check our employment opportunities and feel free to contact us for further information. All inquiries will be treated with the utmost confidentiality.

Help Wanted: Service Manager

At Comm-Tronics, we don’t just provide technology services, we deliver an Unmatched Partner Experience. We are seeking a Service Manager who will lead our service operations, ensuring top-quality delivery, quick resolution of service issues and a partner-first approach in everything we do.

This is a leadership opportunity for someone who thrives on problem-solving, mentoring, team development and driving service excellence.

What You’ll Do

Lead Service Delivery: Oversee daily service operations, ensuring efficiency and alignment with partner expectations.
Be the Escalation Point: Manage service disruptions, investigate root causes and coordinate timely, effective solutions.
Build Relationships: Maintain strong partner connections through site visits, follow-ups and clear communication.
Coach & Lead: Educate, mentor and coach service technicians, coordinate on-call schedules and foster accountability.
Drive Excellence: Monitor performance metrics, manage resources and implement continuous improvement initiatives.
Shape the Future: Collaborate with leadership on service strategy and long-term planning.

What We’re Looking For

Strong leadership and team management skills.
A partner service orientation with excellent communication abilities.
Proven problem-solving and conflict resolution skills.
Ability to balance multiple priorities in a fast-paced environment.
Dedication to living and promoting Comm-Tronics’ Core Beliefs and culture.

Requirements

Bachelor’s degree in business, operations, or related field (preferred).
3–5 years’ experience in service, operations, or a managerial role.
Lean Six Sigma certification or EOS experience (preferred).
Valid driver’s license with a clean driving record.
Proficiency in business software and systems.
Availability to support on-call technicians 24/7.

Why Join Comm-Tronics?

Be part of a culture built on trust, experience, and quality.
Lead a team dedicated to delivering service excellence.
Work with an organization that believes in mentorship, professionalism and problemsolving.
Opportunity to grow with a company committed to both its partners and its people.

Ready to lead with purpose and deliver an Unmatched Partner Experience?

Apply today to become our next Service Manager at Comm-Tronics!

Hit that apply button to get started!

Apply For Service Manager