What are the responsibilities and job description for the Weekend Night Auditor position at Comfort Suites?
Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team in providing exceptional service to our guests. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours, managing front desk responsibilities while conducting nightly audits of financial transactions. This position is ideal for individuals with a passion for hospitality and excellent customer service skills.
Duties
- Perform nightly audits of all financial transactions, ensuring accuracy and compliance with hotel policies.
- Manage front desk operations, including check-ins and check-outs, while providing outstanding guest services.
- Handle guest inquiries and resolve issues promptly and professionally.
- Maintain accurate records of all transactions and prepare reports for management review.
- Operate phone systems efficiently, demonstrating excellent phone etiquette when communicating with guests and staff.
- Assist with various administrative tasks as needed, including data entry and filing.
- Collaborate with other departments to ensure a seamless guest experience throughout the night.
Qualifications
- Previous experience in hospitality management or a similar role is preferred.
- Familiarity with night audit procedures is highly desirable.
- Strong customer service skills with the ability to engage effectively with guests.
- Proficiency in using phone systems; bilingual candidates are encouraged to apply.
- Excellent communication skills, both verbal and written, with a focus on phone etiquette.
- Ability to work independently during night shifts while maintaining attention to detail.
- Experience in hotel management or front desk operations is an asset.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring the operational success of our hotel during overnight hours.
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 24 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Flexible spending account
- Paid time off
Work Location: In person
Salary : $16 - $17
