What are the responsibilities and job description for the Night Audit/Front Desk Agent position at Comfort Suites?
JOB DUTIES & RESPONSIBILITIES
- Greets, registers, and assigns rooms to guests.
- Handles confidential information, including guest records, with a high degree of integrity.
- Promptly and effectively deals with guest requests and complaints.
- Answers and routes calls as appropriate; takes guest messages with accuracy.
- Responsible for cash drawer contents and transactions during shift.
- Maintains accurate records including cash flows, registration cards, reservation cards, and property walks.
- Answers inquiries pertaining to hotel services, registration of guests, and travel directions.
- Records pertinent guest information in the pass on log.
- May assist in replenishing continental breakfast as needed and keeping breakfast area clean.
- Ensures common area/lobby is clean.
- Performs laundry functions as directed.
NO HOTEL EXPERIENCE NEED!!
Job Types: Full-time, Part-time
Pay: $9.00 - $10.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
Work Location: In person
Salary : $9 - $10
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