What are the responsibilities and job description for the Night Auditor position at Comfort Suites Whitsett?
Responsibilities:
- Perform night audit duties, including reviewing and reconciling daily transactions
- Ensure accuracy of guest accounts and resolve any discrepancies
- Prepare daily reports and distribute them to the appropriate departments
- Handle guest inquiries and provide exceptional customer service
- Assist with check-ins and check-outs as needed
- Maintain a clean and organized front desk area
- Follow all hotel policies and procedures
Skills:
- Excellent phone etiquette and knowledge of phone systems
- Strong hospitality skills
- Ability to handle guest relations with professionalism and courtesy
- Multilingual abilities are a plus
- Experience in guest services or hospitality industry
- Familiarity with night audit procedures is an asset
- Exceptional customer service skills
As a Night Auditor, you will play a vital role in ensuring the smooth operation of the hotel during the overnight hours. Your attention to detail, excellent communication skills, and ability to provide exceptional customer service will contribute to the overall success of our establishment. If you are a motivated individual with a passion for hospitality, we encourage you to apply for this position.
Please note that this is not an exhaustive list of responsibilities and skills required for this role.
Job Type: Part-time
Pay: From $13.50 per hour
Expected hours: 24 per week
Benefits:
- Employee discount
- Free parking
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overnight shift
Work setting:
- In-person
Work Location: In person
Salary : $14