What are the responsibilities and job description for the Front Desk Staff position at Comfort Suites Whitsett?
Job Overview
We are seeking a dynamic and friendly Front Desk Staff member to be the welcoming face of our organization. This energetic role involves managing front desk operations, providing exceptional customer service, and supporting office management activities. The ideal candidate will be highly organized, tech-savvy, and bilingual (if applicable), with a passion for creating a positive first impression and ensuring smooth daily operations. This paid position offers an exciting opportunity to develop versatile administrative skills in a fast-paced environment.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
- Manage multi-line phone systems, directing calls efficiently and professionally while maintaining excellent phone etiquette.
- Handle incoming correspondence, emails, and inquiries with clarity and professionalism.
- Maintain organized filing systems, data entry records, and manage document proofreading to ensure accuracy.
- Utilize computer skills including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace for daily administrative functions.
- Assist with clerical duties like filing, photocopying, and maintaining front desk supplies inventory.
- Provide customer support by addressing questions or concerns promptly and courteously.
Skills
- Proven experience in office management, administrative support, or clerical roles with excellent organizational skills.
- Strong computer literacy with proficiency in Microsoft Office Suite, Google Workspace, data entry, and proofreading.
- Exceptional customer service skills combined with professional phone etiquette and effective communication abilities.
- Ability to handle multi-line phone systems efficiently while maintaining composure under pressure.
- Bilingual capabilities are highly desirable to serve diverse client needs effectively.
- Experience with office equipment such as printers, scanners, and fax machines is preferred.
- Excellent time management skills to prioritize tasks efficiently in a busy environment.
- Join our team as a Front Desk Staff member where your customer service & organizational talents will make a meaningful difference every day
Pay: From $12.50 per hour
Expected hours: 16.0 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $13