What are the responsibilities and job description for the Part Time Front Desk Agent position at Comfort Suites Fredericksburg North?
NOW HIRING: FRONT DESK AGENT
Are you friendly, reliable, and passionate about providing excellent customer service? Comfort Suites is looking for a positive and professional Front Desk Agent to join our team!
Location: Comfort Suites
541 Warrenton Rd
541 Warrenton Rd
As a Front Desk Agent, you will be the first impression our guests have of our hotel. We are looking for individuals who are dependable, detail-oriented, and committed to creating a welcoming experience for every guest.
Responsibilities include:
✔ Greeting guests with a friendly and professional attitude
✔ Checking guests in and out efficiently using hotel management systems
✔ Verifying guest identification and methods of payment
✔ Answering phones and assisting guests with questions and requests
✔ Posting payments and maintaining accurate guest records
✔ Communicating with housekeeping and other departments to ensure guest satisfaction
✔ Handling guest concerns and resolving issues professionally
✔ Completing shift paperwork and documenting important information appropriately
✔ Maintaining a clean, organized, and welcoming front desk and lobby area
✔ Greeting guests with a friendly and professional attitude
✔ Checking guests in and out efficiently using hotel management systems
✔ Verifying guest identification and methods of payment
✔ Answering phones and assisting guests with questions and requests
✔ Posting payments and maintaining accurate guest records
✔ Communicating with housekeeping and other departments to ensure guest satisfaction
✔ Handling guest concerns and resolving issues professionally
✔ Completing shift paperwork and documenting important information appropriately
✔ Maintaining a clean, organized, and welcoming front desk and lobby area
Qualifications:
• Previous hotel or customer service experience is preferred but not required
• Strong communication and problem-solving skills
• Ability to multitask in a fast-paced environment
• Basic computer skills and willingness to learn hotel systems
• Reliable, punctual, and team-oriented
• Must be able to work weekends and holidays as needed
• Previous hotel or customer service experience is preferred but not required
• Strong communication and problem-solving skills
• Ability to multitask in a fast-paced environment
• Basic computer skills and willingness to learn hotel systems
• Reliable, punctual, and team-oriented
• Must be able to work weekends and holidays as needed
We are looking for team members who:
⭐ Enjoy helping others and creating positive guest experiences
⭐ Take pride in their work and pay attention to detail
⭐ Are dependable and committed to showing up on time
⭐ Can work independently and as part of a team
⭐ Enjoy helping others and creating positive guest experiences
⭐ Take pride in their work and pay attention to detail
⭐ Are dependable and committed to showing up on time
⭐ Can work independently and as part of a team
⚠️ SERIOUS INQUIRIES ONLY! ⚠️
Interested candidates must apply in person by completing a paper application at:
Comfort Suites
541 Warrenton Rd
541 Warrenton Rd
If you're ready to join a team that values professionalism, teamwork, and exceptional guest service, we would love to meet you!
Apply today and become part of the Comfort Suites family!