Bilingual Community Liaison

Benefits:

• 401(k) matching
• Company car
• Employee discounts
• Flexible schedule
• Training & development
• Vision insurance
  
  
  

Position Summary

Comfort Squad is seeking an enthusiastic and outgoing Bilingual Community Liaison to help expand our presence within multicultural communities. This individual will serve as the bridge between Comfort Squad and the community—building relationships, increasing awareness of our services, and helping prospective clients and caregivers navigate the process of accessing care and employment.

The ideal candidate will be fluent in English and Spanish, culturally sensitive, and passionate about serving diverse populations.

Key Responsibilities

Community Engagement & Outreach

• Develop and maintain relationships with local organizations, churches, community groups, senior centers, and healthcare providers.
• Represent Comfort Squad at community events, health fairs, cultural celebrations, and outreach programs.
• Create and deliver presentations on Comfort Squad services in both English and Spanish.
  
  
  

Client & Caregiver Support

• Assist prospective clients and their families in understanding available services, including Medicaid, Private Pay, Long-Term Care, and VA programs.
• Help clients with application processes and provide ongoing communication and support.
• Conduct initial intakes or referrals when needed.
• Support caregiver recruitment efforts, including educating community members about caregiver opportunities, especially family caregiving programs.
  
  
  

Marketing & Communications

• Collaborate with the marketing team to create bilingual social media content, flyers, and outreach materials.
• Help design culturally relevant messaging that reflects the values and needs of the communities we serve.
  
  
  

Administrative Duties

• Track community outreach activities and provide regular reports to leadership.
• Maintain a database of contacts, organizations, and outreach activities.
• Assist in identifying new opportunities for partnerships and growth within multicultural markets.
  
  
  

Qualifications

Required:

• Fluent in both English and Spanish (written and verbal).
• Strong interpersonal, communication, and public speaking skills.
• Knowledge and understanding of multicultural populations.
• Reliable transportation and willingness to travel locally for events and outreach.
• Passion for working with diverse populations, seniors, and individuals with disabilities.
  
  
  

Preferred:

• Previous experience in community outreach, healthcare, social services, or marketing.
• Knowledge of Medicaid, VA, and long-term care programs.
• Basic proficiency in social media and marketing platforms.
  
  
  

Work Schedule

• Flexible schedule, including occasional evenings and weekends for community events.
• Part-Time or Full-Time depending on availability and organizational needs.
  
  
  

Compensation and Benefits

• Competitive hourly wage or salary.
• Paid training.
• Mileage reimbursement for outreach activities.
• Opportunities for growth and advancement within Comfort Squad.
• Supportive, mission-driven work environment.