What are the responsibilities and job description for the Shipping Clerk position at Comfort Research?
Description
The Shipping Clerk is responsible for preparing, processing, and verifying shipments to ensure accuracy, timeliness, and compliance with customer and carrier requirements. This role works closely with production, operations, and customer service teams to support daily shipping needs, maintain accurate records, and contribute to efficient warehouse operations.
POSITION DETAILS
- Shift Times: 7:00AM - 3:30PM, M-F
- Pay Schedule: Weekly
HERE'S WHAT YOU'LL DO
- Demonstrate the Core Values of Comfort Research in daily actions, execution of tasks and interactions with others.
- Prepare and process shipping documents, including Bills of Lading (BOLs), packing slips, and labels.
- Verify the accuracy of outgoing shipments by checking orders against packing lists and shipping documents.
- Ensure shipments are properly packaged, labeled, and meet carrier and customer requirements.
- Coordinate with carriers to schedule pickups, track shipments, and resolve delivery issues.
- Enter and update shipment data in Warehouse Management Systems (WMS) and other tracking tools.
- Collaborate with production and operations teams to prioritize and fulfill shipping requirements.
- Assist in monitoring inventory accuracy by reporting discrepancies or damaged goods.
- Maintain files and records of shipping documents for compliance and auditing purposes.
- Communicate with customer service regarding order status, shipping delays, or special requirements.
- Follow and enforce safety procedures, keeping work areas clean and organized.
- Support the Production team in shared goals and initiatives.
- HAVE FUN!
- Other duties as assigned by leadership.
OUR AWESOME BENEFITS
Here at Comfort Research, we believe that the health and well-being of our Ambassadors and their families is critical to their success in the workplace. Comfort Research offers a generous benefits program that includes:
- Generous Paid Time Off (PTO) plan that begins accruing upon hire for eligible Ambassadors
- Culture Awards program with opportunities to win cash prizes or extra PTO in addition to company-wide recognition
- Several paid holidays throughout the year
- Employee Assistance Program
- Growing family bonus & extra PTO for new parents
- Referral Bonus program
- 401(k) program with generous company match
- A variety of health insurance plans to choose from with company contributions to premiums
- Dental, vision, and other ancillary insurance coverages available
- Company-paid Short-Term Disability coverage
- Company-paid Life Insurance policy
- Free product allowances & product discounts
WHO WE ARE
Comfort Research is leading the furniture industry in innovative and affordable design and manufacturing. We’ve listened to the growing demand for quality, modern, leading-edge furniture and have responded with a bang! Today, you can find our products at all your favorite retailers, like Walmart, Meijer, Bed, Bath & Beyond, and Amazon (to name a few). But that’s just the beginning. We’re on our way to realizing our dream of becoming the "Best Known Brand in Furniture” and we’re pretty excited about it.
As we’ve grown, we’ve continued to be recognized as a Great Place to Work—and we’ve remained committed to building a positive culture and creating dynamic, fun atmosphere. We believe in hard work and we live by our core values of: Finding A Better Way, Doing the Right Thing, and Expecting the Best from Each Other and Ourselves. At Comfort Research, the pace is fast, the work is anything but boring, and the result is always more Comfort for All.
Requirements
- High school diploma or equivalent required.
- 1-2 years of experience in shipping, receiving, or warehouse operations preferred.
- Basic knowledge of Warehouse Management Systems (WMS) or similar software.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook, Teams).
- Strong attention to detail and accuracy when preparing shipping documents and verifying orders.
- Good organizational and time-management skills to handle multiple priorities.
- Effective communication skills to work with internal teams, carriers, and customers.
- Ability to work in a fast-paced environment while maintaining accuracy and efficiency.