What are the responsibilities and job description for the Administrative Assistant position at Comfort Keepers?
Job Summary:
Comfort Keepers provides non medical home care to seniors. We are seeking an Administrative Assistant with strong organizational skills, ability to multi task and excellent customer service ability. Under the general supervision of the Administrator/General Manager: receives callers at branch, determines nature of business, and directs callers to destination. Assists with projects and other assignments from multi-departments as needed or directed.
Qualifications:
High School diploma or GED and two years related experience and/or training; or equivalent combination of education and experience. Requires proficiency of multi-line phone system, word processing and computer skills (Office, Excel, and Power Point). Must possess and demonstrate excellent communication skills as well as positive professional, business image.
Essential Functions:
· Operates multi-line telephone console to receive and direct incoming calls, establishes conference calls, and provides general information for callers. Obtains caller’s name and arranges for appointment, if necessary, with person called upon.
· Directs caller to destination, records name, time of call, nature of business, and person called.
· Greets visitors, determines the nature of their business and directs them to the proper destination or individual.
· Assist with filing duties and a variety of other clerical duties as necessary.
· Types memos, correspondence, reports, and other documents.
· Ensure supplies for caregivers are prepared.
· Monitor Care Connect and ensure employees are clocked in as needed.
· Notify scheduling/HR of no shows or tardy arrivals.
· Create unassigned shifts and document caregiver call offs in notes and caregiver log.
· Assist Scheduling Manager with phone calls to clients and caregivers as assigned.
· Printing weekly caregiver schedules and visit notes for caregivers not using EVV.
· QA calls for 10% of client roster monthly. Document calls and notify GM of any issues brought forth from calls.
· Follow up calls to new hires weekly for 4 weeks. Notify HR manager of any issues brought forth from calls.
· Community Outreach as needed/available.
· Other duties as assigned.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $19