What are the responsibilities and job description for the Billing Support Representative position at Comfort Keepers Lubbock, TX?
We are seeking a highly organized and detail-oriented professional to manage our billing and accounts receivable processes. This role is critical in ensuring accurate invoicing for a diverse client base, including Long-Term Care (LTC) insurance, Veterans Affairs (VA), and Private Pay clients. The ideal candidate is a QuickBooks expert who thrives in a fast-paced environment and is eager to master our proprietary scheduling and billing software.
Key Responsibilities
- Specialized Invoicing: Generate and submit accurate invoices for LTC insurance providers, VA programs, and private pay clients.
- A/R Management: Oversee the accounts receivable cycle, including tracking aging reports, and following up on delinquent accounts
- Software Integration: Utilize QuickBooks for financial recording while mastering our internal scheduling and billing system (VIV) to ensure data synchronization.
- Billing Support: Act as the primary support for the Billing Specialist to ensure all weekly and monthly billing deadlines are met.
- Clerical Duties: Perform general administrative tasks, including digital filing, data entry, and responding to client billing inquiries.
Qualifications
- Experience: Minimum [3-5] years of dedicated experience in Accounts Receivable and billing.
- Technical Proficiency: Extensive experience with QuickBooks is required. Must be tech-savvy and capable of quickly learning new software systems.
- Industry Knowledge: Prior experience billing for LTC insurance or VA benefits is highly preferred.
- Attention to Detail: Exceptional accuracy in data entry and a "get it right the first time" mentality.
- Communication: Strong professional verbal and written communication skills for interacting with clients and insurance adjusters.
Job Types: Full-time, Part-time
Pay: Up to $17.00 per hour
Benefits:
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Physical Setting:
- Office
Experience:
- A/R: 2 years (Required)
- QuickBooks: 2 years (Required)
Work Location: In person
Salary : $17