Night Auditor

Night Auditor

JOB OVERVIEW

Comfort Inn Rockford are actively seeking a motivated and reliable full time and part time Night Auditor to work 3 to 5 nights per week, 11:00 PM to 7:00 AM at our newly-renovated hotel. Come join our team!

Full Job Description

OVERALL RESPONSIBILITIES
To perform assigned audit functions. Responsible for effective operation of the night emergency plans. To assists our guests efficiently, courteously, and professionally in all front office related functions.

WORKING RELATIONSHIPS
Reports to:General Manager
Supervises:None
Interfaces with:Guests, vendors and associates

PRIMARY JOB DUTIES

• Register guests and assign rooms, accommodating special requests whenever possible.
• Check guests out efficiently.
• Assist in pre-registration and blocking of reservations when necessary.
• Comply with unit cash handling and credit card policies and procedures.
• Complete daily checklist tasks.
• Keep front desk area clean and presentable for guests.
• Practice positive guest relations by demonstrating Choice brand hospitality and service standards.
• Be knowledgeable of all brand specific front desk requirements and current promotions
• Be knowledgeable and capable of operating current brand property management system.
• Other duties as assigned by your supervisor.
• Ensure hotel loss prevention policies are executed and enforced.
• Act as Manager on Duty to ensure guest complaint resolution.
• Audit guest accounts to ensure that room rates and market codes are correct and congruent.
• Audit group accounts to ensure that postings to these accounts are in accordance with the sales contract.
• Post appropriate room and tax to all active guest accounts if required to do so.
• Run all computer reports necessary to complete accounting documents.

JOB QUALIFICATIONS

• Ability to verbally communicate effectively with guests and co-workers.
• Pushing, pulling, bending, stooping, upward reaching.
• Prolonged periods of standing and/or walking.
• Some exposure to cleaning chemicals.
• Smile and provide a pleasant place for our guests.
• Computer skills are essential.
• Must have some hotel experience.

Job Types: Part-time, Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount

Education:

• Associate (Preferred)

Experience:

• Hotel Experience: 2 years (Required)
• Night Audit: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

Salary : $15 - $17