Front Desk Associate

Job Overview

We are seeking a dynamic and personable Front Desk Associate/Night Auditor to be the welcoming face of our organization. In this vital role, you will manage front desk operations with enthusiasm and professionalism, ensuring a positive experience for visitors, clients, and team members alike. Your proactive approach will help streamline office functions, support administrative tasks, and foster an organized, efficient environment. This position offers an exciting opportunity to develop your office management skills while contributing to a vibrant team atmosphere.

Duties

• Greet visitors and clients warmly, providing exceptional customer service and clear directions.
• Manage multi-line phone systems efficiently, directing calls accurately and professionally.
• Handle data entry tasks with precision using productivity software such as Microsoft Office, Google Workspace, and spreadsheets.
• Maintain organized filing systems, including document management and record keeping.
• Support office management activities like calendar scheduling, appointment setting, and meeting coordination.
• Assist with clerical duties such as proofreading documents, preparing correspondence, and managing office supplies inventory.
• Provide bilingual support to accommodate diverse client and staff needs when applicable.

Requirements

• Proven experience in front desk or administrative roles with strong office management skills.
• Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and data entry tools.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Exceptional phone etiquette and communication skills across multiple channels including multi-line phone systems.
• Demonstrated customer service experience with a friendly, professional demeanor.
• Technical proficiency in using productivity software, spreadsheets, and office equipment such as printers and scanners.
• Bilingual abilities are highly desirable to support diverse client interactions.
• Prior experience with QuickBooks or similar accounting software is a plus but not required.
• Ability to manage time efficiently while maintaining attention to detail in proofreading and data entry tasks.
• Able to work 1-3 overnight shifts per week and also pick up evening shifts

Join our team as a Front Desk Associate where your organizational talents and positive attitude will make a meaningful impact every day!

Pay: $15.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Location:

• West Des Moines, IA 50266 (Required)

Shift availability:

• Overnight Shift (Required)

Ability to Commute:

• West Des Moines, IA 50266 (Required)

Work Location: In person

Salary : $15 - $16