What are the responsibilities and job description for the Front Desk Agent position at Comfort Inn and Suites Edgewood?
Part-Time Hotel Front Desk Agent — 3:00 p.m. to 11:00 p.m.
Comfort Inn & Suites Edgewood is looking for a friendly, reliable part-time Front Desk Agent to help our guests feel welcome and enjoy their stay. This position works the 3:00 p.m. to 11:00 p.m. shift and requires weekend availability. Applicants must work well with others and provide professional, courteous customer service.
Responsibilities
- Welcome guests and handle check-ins and check-outs.
- Manage phone and online reservations.
- Verify guest information and process payments accurately.
- Answer questions about rooms, rates, hotel amenities, and the local area.
- Address guest concerns promptly and professionally.
- Maintain accurate reservation and payment records.
- Keep the front desk area clean and organized.
- Communicate with coworkers and other departments to support smooth hotel operations.
Qualifications
- Dependable, punctual, and willing to work weekends.
- Friendly attitude and strong communication skills.
- Able to work well with others and contribute to a positive team environment.
- Comfortable using computers and handling payments.
- Able to stay organized and manage multiple tasks.
- Previous hotel or customer service experience is preferred.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Work Location: In person
Salary : $13