What are the responsibilities and job description for the Marketing Communications Specialist position at Comfort Connect?
We are seeking a creative, detail-oriented Marketing Communications Specialist to join our team. This is a hands-on role focused on executing marketing communications across multiple channels, with a primary emphasis on content creation, social media , PR, and community/influencer engagement.
The ideal candidate has strong writing skills, a passion for storytelling, and the ability to translate complex ideas into clear, engaging communications. This role will also leverage AI and modern marketing tools to streamline workflows, improve content quality, and maximize efficiency.
Key Responsibilities
Content Development
- Write, edit, and publish blogs, website copy, landing pages, newsletters, and sales enablement content.
- Create short-form copy for ads, email campaigns, and product/service descriptions.
- Ensure all content is optimized for SEO and aligned with Comfort Connect’s brand voice.
- Collaborate with subject matter experts to develop thought leadership and educational resources.
- Use AI-powered tools to support drafting, research, and optimization while maintaining brand integrity.
Social Media
- Manage the social media calendar and execute posts across LinkedIn, Facebook, Instagram, and X.
- Develop engaging content that builds brand awareness, engagement, and community.
- Monitor channels, respond to comments/messages, and analyze performance metrics.
- Support paid campaigns and explore new tools/platforms to expand reach.
Public Relations
- Draft press releases, announcements, and media pitches to highlight company news and partnerships.
- Build and maintain media relationships with journalists and industry publications.
- Track coverage, prepare media reports, and identify opportunities using AI-driven tools.
Community & Influencer Engagement
- Identify and engage with industry influencers, partners, and community voices.
- Support co-marketing opportunities, spotlights, and ambassador programs.
- Assist in executing community-facing campaigns and collaborations.
What We’re Looking For
- Bachelor’s degree in Marketing, Communications, Journalism, or related field (or equivalent experience).
- 2–4 years of experience in marketing communications, content creation, or digital marketing.
- Exceptional writing, editing, and storytelling skills with a keen eye for detail.
- Strong understanding of social media platforms, trends, and analytics.
- Basic knowledge of SEO, email marketing, and CMS platforms (HubSpot, WordPress, etc.).
- Familiarity with AI tools (e.g., ChatGPT, Jasper, Canva AI, HubSpot AI) and a willingness to learn and adopt new technologies.
- Experience with Canva or Adobe Creative Suite is a plus.
- Strong organizational skills and the ability to manage multiple projects in a fast-paced environment.
Who We Are
Comfort Connect® is a financial technology, innovation, and training company serving residential home services contractors and their customers. At the heart of Comfort Connect is a fast, flexible, and contractor-first point-of-sale financing platform. By combining our exclusive Premier Program®, traditional loans, and lease-to-own options into one seamless workflow, we help in-home sales professionals close more sales, increase margins, boost approval rates, and eliminate friction from the sales process.
We’ve created the leading platform for Home Comfort-as-a-Service, giving contractors a differentiated, recurring revenue sales engine and homeowners an easier way to upgrade their HVAC, plumbing, and back-up power systems with confidence.
We are proud to be an Equal Opportunity Employer. We welcome candidates from all backgrounds and experiences.