What are the responsibilities and job description for the Medical Assistant/Coordinator position at COMFORT CLINIC, PLLC?
Do you want to make a meaningful difference in people’s lives? We’re a patient-centered, women-owned medical practice serving primarily seniors and working closely with patients’ families and loved ones.
This role is perfect for someone self-motivated, thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering exceptional patient care.
Responsibilities
- Answer phones, resolve scheduling conflicts, prioritize urgent needs, and escalate when necessary.
- Obtain vital signs and respond appropriately if abnormal (experience as a Medical Assistant, LPN, or equivalent).
- Maintain provider schedules to ensure accuracy and efficiency.
- Communicate and coordinate with providers, patients, and families regarding appointments, reminders, cancellations, rescheduling, procedures, and follow-ups.
- Collaborate with facility nurses, staff, and home health aides to ensure smooth clinic operations.
- Verify insurance, complete prior authorizations, and document in EMR (Office Ally).
- Learn EMR systems quickly and help streamline workflows.
- Deliver outstanding customer service while safeguarding patient confidentiality (HIPAA compliance).
Qualifications & Skills
- Experience in medical scheduling, patient services, or healthcare administration (preferred).
- Knowledge of medical terminology.
- Perform insurance verification, prior authorizations, and document in EMRs.
- Strong multitasking, organizational, and communication skills.
- Compassionate, patient-first mindset with excellent customer service skills.
- Comfortable with EMR systems (Epic, Office Ally).
- Proficient in QuickBooks Accounting.
- Detail-oriented, accurate, and adaptable.
- Effective time management and prioritization.
- Collaborative and solution-oriented.
Work Environment & Schedule
- Office and clinical setting
- Monday through Friday 20–40 hours/week
- Must be able to drive independently to other clinic sites
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Professional development assistance
Work Location: In person
Salary : $20 - $25