Employee Relations Specialist

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
  
  
  

Job Summary

Responsible for providing support to the department by performing a variety of HR tasks including various projects related to electronic filing systems, recruitment, employee relations and payroll. Due to the nature of this position, this position requires a high level of discretion and the ability to keep information confidential.

Essential Duties And Responsibilities

• Participate in the recruitment process, including but not limited to updating recruitment websites, setting up interviews and conducting phone screens.
• Answers employee questions or refer to appropriate staff for resolution.
• Facilitate onboarding activities and improvements.
• Work with Managers in employee coaching, and disciplinary activities
• Assist with the verification of employee timesheets and payroll.
• Provide administrative support to the HR department.
• Maintain HR records and documents as needed.
• Assist with special projects designed for strategic growth, support, and retention of our valued workforce.
• Assist in compiling reports and spreadsheets.
• Assist with company events and activities.
• Assist in fulfilling employment verification requests.
• Assist in fulfilling subpoena requests.
• Complete unemployment inquiries received from the state.
• Assist in the bi-annual review periods for the company.
• Identify eligible team members.
• Train managers how to properly conduct reviews.
• Ensure accurate and effective review templates.
• Assist in completing a compensation analysis for potential performance raises.
• Provide excellent customer service to all external and internal customers and maintain a good working relationship with field and Home Office Personnel
• Assist with benefit administration.
• Other Duties as assigned.
  
  
  

Minimum Qualifications

• Associate Degree in Human Resources preferred.
• Proficient with Microsoft Office products including Outlook, Word, PowerPoint, and Excel.
• Demonstrates accuracy and thoroughness.
• Maintain composure during difficult situations and during high volume work periods.
• Strong Communication skills, both written and oral
• Some travel required.
  
  
  

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities
• Unlimited PTO
  
  
  

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.