What are the responsibilities and job description for the Fraud Prevention Analyst position at Comerica Bank?
Fraud Prevention Analyst
The FP Analyst will identify fraudulent situations through the review of suspicious activity reports and / or alerting systems. Initiate appropriate action steps or seek appropriate assistance to protect bank from financial loss.
Position Responsibilities:
Determine Suspicious Activity:
- Review suspicious activity/exception reports/In clearing check queues to identify fraudulent or suspicious transactions and protect the bank from any loss using various internal systems i.e. shared databases, Hogan, Net Image Viewer, and COLD.
- Conduct routine phone interviews and may participate in or observe more complex interviews with more experienced analysts.
- Independently make decisions to continue or terminate account relationships.
- Independently make decisions to pay or return in-clearing checks.
- Take appropriate action steps to protect Comerica's assets, minimize losses, and recommend account protections, with guidance.
Documentation:
- Accurately and thoroughly document alert and case comments and all investigative steps, in compliance with department procedures and standards, with assistance.
- Accurately document all case financial information.
- Write clear and concise narratives which support transactions observed using internal systems and other available resources.
Compliance:
- Accurately identify Suspicious Activity Reports (SARs) and Management Notifications and submit timely.
- Identify operational weaknesses contributing to losses and submit details and recommendations to manager.
- Ensure REG CC holds that are placed meet regulatory guidelines.
- Maintain a thorough understanding of regulatory requirements.
Collaboration/Other:
- Interact with business units, customers, and outside agencies to confirm/communicate fraud situations and recommend action steps.
- Participate in department projects as requested.
- Assist with testing upgrades to internal systems.
Position Qualifications:
- Bachelor's degree from an accredited university OR High School Diploma / GED
- 2 years of relevant work experience
8:00am - 5:00pm Monday - Friday
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.