What are the responsibilities and job description for the Call Center Agent position at Comerica Bank?

Call Center Agent - Full and Part Time
Comerica Oaktec Building (Free Parking)
Hour of Operations 8am-9pm Monday-Friday, 8am-5pm Saturday
Various shifts available within the hours of operation

What we can offer you

Competitive compensation starting at $17.00
Shift differentials, language premiums and employee incentives
Flexible schedules
Paid Time Off (PTO)
Paid Holidays for Full Time Employees as well as Part Time individuals
Health, Dental, Vision and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
The opportunity for career advancement

A Call Center Agent will have a passion for providing exceptional customer service whose primary objective will be to assist customers with their general account inquiries and requests. Meet or exceed key performance metrics while handling a high call volume of in-bound calls in a fast-paced environment. Successful candidates possess strong communication skills, time management and organizational skills. The Customer Contact Center offers growth opportunities for those who seek advancement.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.

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Call Center Agent

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